Back

Elk Grove Hyundai - Service Center

Sacramento, CA

4.7
152 Reviews

152 Reviews of Elk Grove Hyundai - Service Center

Sort by
May 11, 2023

Asjah came out as soon as I drove in. Great service. Taken care of immediately. More

by Biggwrm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asjah from service department
May 11, 2023 -

Elk Grove Hyundai responded

We are glad to see that our team provided excellent support! Thank you for choosing Elk Grove Hyundai. We are here to help with any of your future service needs!

May 09, 2023

Scheduling Appointment was easy and check in time were great. Performed needed service as required More

by Copterdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Werner
May 09, 2023 -

Elk Grove Hyundai responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Elk Grove Hyundai. Safe travels!

April 20, 2023

I bought my car in 2013 and never have talent any where else I get great service More

by grandmalopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 21, 2023 -

Elk Grove Hyundai responded

We are so grateful for your loyal business. Thank you for being a client of Elk Grove Hyundai!

Apr 21, 2023 -

grandmalopez49 responded

I bought my car in 2013 and have always taken my car to my Hyundai for service and have always had great service

Apr 21, 2023 -

grandmalopez49 responded

I have already sent a response

April 14, 2023

Very professional,understanding and courteous. He cared about what I needed and was very helpful More

by brownoa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Apr 19, 2023 -

Elk Grove Hyundai responded

Thank you for sharing this positive feedback about our team!

April 13, 2023

My experiences have always been great. Dominic was so helpful and friendly. So appreciate everyone in the Service Department. Thank you More

by Ingec527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Dominic is Service. He was friendly, so helpful and kept me informed
Apr 18, 2023 -

Elk Grove Hyundai responded

Thank you for taking the time to share your experience with us at Elk Grove Hyundai! We're thrilled to hear that Dominic and our service department were able to assist you so well. Safe travels until we see you again!

April 11, 2023

My husband took our 2021 Palisade to the dealership to have a second check on the oil. We are currently doing an “Oil Consumption Test” at your dealership due to each time my husband checks our oil in the More

by Colleen and Michael Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic (Service Manager)
Apr 18, 2023 -

Elk Grove Hyundai responded

Colleen and Michael–I am sorry to hear that your maintenance experience is taking longer than expected. I'd like to step in right away to try and figure out what is going on and ensure your vehicle is returned to you promptly. I will take a look for your contact information, but, in the meantime, please feel free to give me a call. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

March 31, 2023

Service was great, however I wish the wait was shorter, had to wait 1.5 hrs for service to be completed. More

by Loiseedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One thing I do not appreciate employees continually walk in front of customers sitting in wait area instead of walking around, this is very unprofessional.
Apr 03, 2023 -

Elk Grove Hyundai responded

Thank you for your patience and valuable feedback. The Elk Grove Hyundai team appreciates your continued support!

March 29, 2023

Technicians were very prompt, assesed my service needs, and gave me a pick up time. One hour later I was called to pick up my competed service. Excellent service. More

by ezra1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Nnamani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sax
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Elk Grove Hyundai responded

Thanks for sharing this positive feedback with the Elk Grove Hyundai team!

Mar 31, 2023 -

ezra1052 responded

Thank you

March 28, 2023

Great service department. Staff friendly and good customer service. They were prompt in getting my car to be taken car of. More

by kkilny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie and Dominic
Mar 29, 2023 -

Elk Grove Hyundai responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

March 27, 2023

I need a new windshield for my Hyundai, ELANTRA and Asjah was a big help on getting the job done. She was very helpful and pleasant More

by pamhand1956
Recommend Dealer
Yes
Employees Worked With
Asjah
Mar 27, 2023 -

Elk Grove Hyundai responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Asjah and the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

...
6
...