Elk Grove Hyundai - Service Center
Sacramento, CA
152 Reviews of Elk Grove Hyundai - Service Center
If you have a 2011-2022 hyundai or Kia, do not waste your time getting the "free security update upgrade". It's a sham, scam, fugazi, serves no purpose but to appear as if the consumer matters. We had it ins time getting the "free security update upgrade". It's a sham, scam, fugazi, serves no purpose but to appear as if the consumer matters. We had it installed by service here. Was told our car cant be stolen. Our car was stolen again. After towing it to the service dept after the 2nd theft, since they "hadn't seen this happen", the service Mgr Jerry reported to us that the upgrade they installed was working. That it does not in any way, guarantee your car wont be stolen. SMH. Then passed the buck to Hyundai of America, corporate office who then passed the buck to the pending class action lawsuit, rendering us carless. And that, is why you shouldn't waste your time. Sell or surrender the car for peace of mind or end up having it stolen again like ours. Shame on you all. More
Always make you feel welcomed! A pleasure to do business with. The service department has great customer service with friendly employees 👍!! A pleasure to do business with. The service department has great customer service with friendly employees 👍!! More
I recently had the pleasure of going to Hyundai in Elk Grove for my car maintenance appointment, and I couldn't be more satisfied with my experience. Upon arriving at the service center, I was greeted by Grove for my car maintenance appointment, and I couldn't be more satisfied with my experience. Upon arriving at the service center, I was greeted by a friendly and knowledgeable staff member, Asjah. She took her time to address all of my questions with patience and honesty. And also, she didn't make me feel pressured to perform unnecessary maintenance or repairs, which is why I believe Asjah stands out from the crowded for her integrity and dedication to providing excellent customer service. I will definitely be returning for all my future car maintenance needs!! More
Service writer very helpful and professional l appreciate prop attention to any concerns I had and like Reggie’s great demeanor for coustomers. prop attention to any concerns I had and like Reggie’s great demeanor for coustomers. More
They were very courteous and went over what they were going to do to the car and if there was anything else I wanted done. Answered all my questions and best of all they washed my car. I like that. going to do to the car and if there was anything else I wanted done. Answered all my questions and best of all they washed my car. I like that. More
A Wonderful Service Experience at Elk Grove Hyundai! Dear Reginald, I wanted to take a moment to express my sincere appreciation for the outstanding service experience I had at Elk Grove Hyundai Dear Reginald, I wanted to take a moment to express my sincere appreciation for the outstanding service experience I had at Elk Grove Hyundai recently. From the moment I walked into the dealership to the moment I drove off with my vehicle, the entire process was truly exceptional. The staff, including yourself, were incredibly welcoming and attentive. It's evident that customer satisfaction is a top priority at Elk Grove Hyundai. The professionalism and expertise displayed by your team were truly impressive. Not only did they address my vehicle's needs promptly and efficiently, but they also took the time to explain the service process and answer any questions I had. Moreover, the facility itself was clean, organized, and comfortable. It's clear that Elk Grove Hyundai values creating a welcoming environment for its customers. I also want to give a special shout-out to the technicians who worked on my vehicle. The work done was impeccable, and I can feel the difference in how my car performs now. It's reassuring to know that my vehicle is in the hands of such skilled professionals. Finally, the link you provided for leaving a review was incredibly convenient. I'll be sure to leave a positive review using that link to share my excellent experience with others. Once again, thank you, Reginald, and the entire team at Elk Grove Hyundai, for going above and beyond to ensure that my service experience was nothing short of exceptional. I look forward to continuing my relationship with Elk Grove Hyundai for all my future automotive needs. Warm regards, Elmin More