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Elk Grove Hyundai - Service Center

Sacramento, CA

4.7
149 Reviews

149 Reviews of Elk Grove Hyundai - Service Center

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July 15, 2024

Quick friendly, Reginald listened to my questions understood my concerns and called me when my vehicle was ready, explaining the solutions to my vehicle. More

by anthonydennis841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Eastman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald
Jul 16, 2024 -

Elk Grove Hyundai responded

Anthony, we're glad to hear Reginald provided you with quick and friendly service at Elk Grove Hyundai. Thanks for sharing your experience!

July 13, 2024

Quick and great service. Very happy with the experience. Dominic was very professional and pleasant. More

by samleshpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Eastman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Elk Grove Hyundai responded

We're delighted to hear you had a great experience with Dominic and our team at Elk Grove Hyundai. Thanks for the positive feedback!

July 12, 2024

Always treated great and Reginald was very easy to talk to. He is professional and knowledgeable. More

by Delilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald, Service Tech
Jul 15, 2024 -

Elk Grove Hyundai responded

Thanks so much for your kind words for Reginald, Delilah. We look forward to your next visit to Elk Grove Hyundai!

July 11, 2024

Treated very kind by all employees they know their job well thank you very much More

by linda.shannon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samlesh Pal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Eastman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Elk Grove Hyundai responded

Linda, thanks for leaving Elk Grove Hyundai a review. Have a great day!

June 09, 2024

Great customer service, professional, very helpful and family oriented person, trustworthy, knowledgeable, friendly, appreciative, positive attitude More

by Shobhanaport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 10, 2024 -

Elk Grove Hyundai responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Elk Grove Hyundai provided such a positive and professional experience. We appreciate your support!

June 01, 2024

W Wonderful to work with very helpful. Clean place. Took good care of me and my car More

by Noelsahourieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 03, 2024 -

Elk Grove Hyundai responded

Thanks for sharing your wonderful feedback with our team at Elk Grove Hyundai. It was our pleasure to ensure you felt accommodated - here's to smooth miles ahead!

May 08, 2024

Hyundai of Elk Grove’s service has improved its appt. time in th last months. More

by smntlbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald
May 08, 2024 -

Elk Grove Hyundai responded

We are glad to hear that the wait time has improved here! Thanks for being part of the Elk Grove Hyundai family.

April 19, 2024

This dealership is has excellent customer service and are knowledgeable with cars! Very friendly too More

by Ncenteio67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amareia Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Elk Grove Hyundai responded

Thank you for the great review. We look forward to seeing you again at Elk Grove Hyundai!

April 19, 2024

Been doing business with this dealership since 2010 and won't go anywhere else. They're the BEST!!! More

by orozco.maureen1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Eastman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Elk Grove Hyundai responded

We are glad to hear that our team provided excellent service. Thanks for choosing Elk Grove Hyundai!

March 26, 2024

Vehicle stores no error codes; dealer charges $225 for diagnostics. Of what - computer tells nothing! What the xxxx they diagnosing? Then I’m told if warning light comes on again, immediately bring v More

by dhud99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested
Mar 26, 2024 -

Elk Grove Hyundai responded

I'm sorry to read about your frustrations with the diagnostic process and communication from our service department. We aim for transparency in all we do, so it's disappointing to see that this was not reflected. I'd like to personally assist with any outstanding issues or concerns you may have. If you're open to it, please reach out directly. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

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