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Elk Grove Hyundai - Service Center

Sacramento, CA

4.7
152 Reviews

152 Reviews of Elk Grove Hyundai - Service Center

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September 01, 2022

Asjai was so helpful from the beginning to the end of picking up my car. She was in constant communication with me letting me know what was happening with my car! Awesome service!!! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
asjah
Sep 01, 2022 -

Elk Grove Hyundai responded

We love hearing how the Elk Grove Hyundai team was able to provide a five-star service experience! Asjai will be very happy to hear you had a great experience with her. Take care!

August 31, 2022

Brand new and efficient. Friendly staff and fast service. I’m happy this is my home dealership. More

by adriennea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Ababio
Sep 01, 2022 -

Elk Grove Hyundai responded

Thanks for your wonderful review! We're happy to have you as an Elk Grove Hyundai customer!

August 31, 2022

Purchased a used car from this dealer and am very satisfied particularly with the service department who was able to address a minor issue with vehicle a few weeks after purchase. With this said be More

by john graff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sax
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Elk Grove Hyundai responded

John, thank you for the five-star review, and congrats on your new-to-you vehicle! I am happy to hear that any minor issues were addressed and you were overall satisfied with your experience. Regarding the financing side of your purchase, I appreciate your feedback and would be happy to speak with you further if you have any ongoing concerns. Best, Jimmy Groberski - General Sales Manager - (916) 427-1234 X1008

August 30, 2022

Horrible customer service and the worst service team I’ve ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come More

by arleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Nnamani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aysaha
Sep 08, 2022 -

Elk Grove Hyundai responded

This feedback is disappointing and I am truly sorry that your experience didn't match our high expectations. We will discuss this feedback as a team, but in the meantime, I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

August 30, 2022

Even before they moved to Elk Grove, I loved this dealership. The people here are fantastic. Very welcoming everytime. More

by Asjah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 31, 2022 -

Elk Grove Hyundai responded

We really appreciate your continued business and your kind review! Thank you from all of us at Elk Grove Hyundai, we look forward to the next opportunity to assist you.

August 30, 2022

Car was done, washed, in the time allotted! Offered any other services I may have been in need. More

by Tedo5610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic, service writer
Aug 31, 2022 -

Elk Grove Hyundai responded

Thank you for the review, we're happy to hear that you're a satisfied customer of Elk Grove Hyundai! We appreciate the feedback.

August 30, 2022

The folks in the service team here were extremely helpful and friendly in repairing a torn up tire on my 2022 Kona electric. After through no fault of their own having to delay the repair, they even gave me More

by toddstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahja
Aug 31, 2022 -

Elk Grove Hyundai responded

Thanks for sharing your appreciation of our service team! We're thrilled they offered courteous assistance and a discounted price. Many safe and happy miles from everyone at Elk Grove Hyundai!

August 30, 2022

Great service and very helpful with information thag I had on certain services and parts. More

by Vladnaranjo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Reggie
Aug 31, 2022 -

Elk Grove Hyundai responded

It's our pleasure to offer informative assistance and quality service! Thanks for choosing Elk Grove Hyundai!

August 29, 2022

Reggie was amazing! He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smo More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 30, 2022 -

Elk Grove Hyundai responded

Emily, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Reggie and the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Service department was extraordinary. Couldn’t ask for better customer service. Will definitely go back. Thanks again More

by Derekbuckley.db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 29, 2022 -

Elk Grove Hyundai responded

Providing excellent customer service is our top priority and we're overjoyed our team hit the mark! Thanks for supporting Elk Grove Hyundai with your business and your review. We look forward to working with you again next time!

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