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Elk Grove Hyundai
Elk Grove, CA
553 Reviews
We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Elk Grove to Sacramento and Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or are just searching for a great deal and are new to the Hyundai brand, Elk Grove Hyundai wants to be your automobile dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 553 reviews
August 07, 2012
Although we did not buy our 2007 Sonata here, this is the closest dealer for service. Upon bringing our car in we told them about two issues we were having, a stuck lock on the driver's door, and driver's s closest dealer for service. Upon bringing our car in we told them about two issues we were having, a stuck lock on the driver's door, and driver's seat not operating correctly. We stated that we had bought an extended warranty but weren't sure what it covered. Sean pulled up our information on the screen and said yes we did have the warranty and that it would "probably" be covered. He also explained they diagnosed first, and then asked warranty company if it was covered. Since he seemed to think it was covered, we okayed the work. Long story short, our warranty was a POWER TRAIN warranty only. and nothing we turned in was covered. So, about $250 later, nothing is fixed and nothing is covered. We feel strongly that we should have been told it was a power train warranty only. We would have known it was not covered. When questioned we were told in short, somewhat rude tones, that the up-front money was explained to us ahead of time, and nothing could be done to help cover the cost. We are now in the process of selling this car and will never recommend a Hyundai to anyone, mostly due to their service record and warranty that doesn't cover much that is not "big." We're VERY disappointed in this automaker, and particularly this dealership. More
by EGTOM
Employees Worked With
Sean
January 31, 2012
I have worked with this dealership several times over the last few years. My 2008 Hyundai was purchased and serviced there. The staff has always been professional and courteous and work hard to take care o last few years. My 2008 Hyundai was purchased and serviced there. The staff has always been professional and courteous and work hard to take care of their customer. This last weekend, I traded my 08 in for a 2011 Tuscan Limited. The sales staff was terrific and Dave, the sales manager worked hard to get my monthly payment down to where I needed it. This is a terrific group of people and I would highly recommend car shopping at Sacramento Hyundai. More
by laurdmecat
Employees Worked With
Dave, Anthony, Dan, Daniel Asare
