Elk Grove Ford - Service Center

It was quick was done within a couple hours. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. More

This dealership is chaotic and unprepared. The service and professionalism has diminished over the last year. I do not recommend. The service and professionalism has diminished over the last year. I do not recommend. More

I arrived at 6:45am. .it was a long line. We were told it was a2hr wait.... offered a ride...or wait in the lounge....I waited an periodically was informed how things we .it was a long line. We were told it was a2hr wait.... offered a ride...or wait in the lounge....I waited an periodically was informed how things were going.. which made me less anxious.. Thank You for asking,! More

I like going here & getting work done. Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the wi Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the windshield wipers, there was no answer. When it was time to pay, they said I had to inform them at the beginning. Just saying, don’t send me a text saying to text anything at anytime, then act like you didn’t get it. More

Did a good job. Well done. Quick service. Friendly workers made the appointment stress free Well done. Quick service. Friendly workers made the appointment stress free More

The service at ford was amazing. The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommen The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommend your great service. More

Michael C. Was very helpful. Really enjoyed working with him. Would like the same technician next visit Was very helpful. Really enjoyed working with him. Would like the same technician next visit More

Overall good experience. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. More

Your facility is clean , your service personnel were very professional The service was quicker than I expected! professional The service was quicker than I expected! More

Very nice staff. The place was well kept and efficient. I got an oil change. The place was well kept and efficient. I got an oil change. More