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Elk Grove Ford - Service Center

Elk Grove, CA

4.3
775 Reviews

775 Reviews of Elk Grove Ford - Service Center

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March 08, 2020

Service John Luna is phenomenal,. Better communication is needed in the service department and a new service manager would be great. Thanks John for your pat More

by sticktoit68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritch
November 08, 2019

Quick Lane Just got my Edge's oil changed. They were efficient and polite. Highly Recommended. The Cashier who helped us was really nice too. Helpful hint: More

by Bhatia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
June 20, 2019

Lots of Excuses I took my 2018 Ford EcoSport to Elk Grove Ford for several warranty issues (this is after almost 1 year of driving and 3,00 miles) so I could determin More

by DeltaCharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Representative and Service Manager
June 30, 2017

The common dishonest auto stealership. Just the typical over priced dealership. Parts marked up by several hundred percent and be prepared to wait for at least several days for anything to More

by Someguy12356892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
S. Cook
July 17, 2014

Pushy salesman, horrible service experience I don't like to leave bad reviews because I know customer service can be tough. That being said, this place has made too many mistakes to be ignored More

by shannonelaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Asano
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