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Elk Grove Ford - Service Center
Elk Grove, CA
1,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,079 Reviews of Elk Grove Ford - Service Center
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December 04, 2023
The greeter was great. After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they are too busy to answer the phone or respond to a message left More
by Newhair60
Verified Customer
December 03, 2023
Just great customer service even after I left the dealership. Nick followed up with me 2 times dealership. Nick followed up with me 2 times More
by Gerald. S
Employees Worked With
Nick , Jason the(tech) and mike awesome. But Nick is great he follows up with me to ensure everything is okay.
December 03, 2023
Jason did a great job in resolving a door issue on my truck. Jason assigned Micheal to handle the logistics on both my truck and car. Both vehicles were repaired in a timely fashion and Michael made sure truck. Jason assigned Micheal to handle the logistics on both my truck and car. Both vehicles were repaired in a timely fashion and Michael made sure that I had transportation to and from my house. Michael made arrangements and had my car delivered to my house when the repair work was completed. Thank you to both of them for a great job taking care of me and my vehicles. More
by Charlie
Employees Worked With
Jason Bruecker and Michael Capps
December 02, 2023
I purchased brand new truck From guys my heater doesn't work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you More
by Pakhabib2002
December 02, 2023
It was pleasant. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. More
by CRALICEA29
Employees Worked With
Nikhil
December 02, 2023
Found oil spots on driveway. I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to yo I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to you is that the service teck should be reprimanded for back work!! More
by Nick
Employees Worked With
Service teck rated 0 for his work
December 02, 2023
Bought my CMX at Elk Grove Ford in 2016. Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are ver Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are very friendly. More
by mlamda68
Employees Worked With
Randy
