Elk Grove Acura

Smooth and easy transaction. Max took good care of us and made sure that everything is well taken cared of. Everyone in the dealership was very friendly. made sure that everything is well taken cared of. Everyone in the dealership was very friendly. More

When will you enjoy buying a car? When you deal with Elk Grove Acura that's when!!! They were great, friendly, and very helpfull. The sales staff was there to help us but were not pushy at all. Our car bu Grove Acura that's when!!! They were great, friendly, and very helpfull. The sales staff was there to help us but were not pushy at all. Our car buying deal was quick and painless. All I can say is THANK YOU! More

My fiancé, family and I had an amazing time doing business with this dealership. Robert and Max took extremely great care of us on not dealing a great price for the car but showing us the ins doing business with this dealership. Robert and Max took extremely great care of us on not dealing a great price for the car but showing us the ins and outs of the car. Acura has always been one of our first choices in brands. In our family this is our 5th Acura. The reason we left our other dealer is a bad experience with a sales person. We didn't feel like a family as they stated earlier. We are not just a one time buyer we look for dealerships that we can go back to in the future because Acura is the only car we would drive. Robert treated us with respect and cared about us like a human beings not just another buyer. He took time after hour to make sure we were ok. We stayed there after hours and was offered drinks throughout the time we were there. After the purchase we had a great time with Ashraf as well. He gave us a great understanding with the paper works and worked after hours to make sure we could go home with the car that night. They closed the dealership at 9 and we were still there till 10ish. I would highly recommend this place and plan on going back to purchase another car. Hopefully the 2013 hybrids looks amazing and we can have that car in our family as well. Thank you for the amazing service. We have suggested to many of our clients and friends. Robert is the person to talk to if you if are interested in buying a Acura. Thanks again and I can't wait for our first A1 service that is on the house. More

I have bought close to 6 cars from Acura and will continue to do so. The service and friendly Sales people make it easy and painless. continue to do so. The service and friendly Sales people make it easy and painless. More

My husband and I were very impressed with Elk Grove Acura. We didn't know much about Acura until we me Phil McCaskey. He educated us about the TSX in particular. He was very knowledgeable. Unlike many Acura. We didn't know much about Acura until we me Phil McCaskey. He educated us about the TSX in particular. He was very knowledgeable. Unlike many of our car buying experiences in the past Elk Grove Acura made this purchase very easy. They are very professional and businesslike with no high pressure sale. It's the way car buying should be. We will definitely visit them again. More

Great price, great service, Forgot to fill up car on first delivery, but made good when the car had to go in to get extras installed. first delivery, but made good when the car had to go in to get extras installed. More

Excellent group of very professional folks. Really enjoyed it - no hassle - no pressure. Everyone there is very helpful and extremly honest. I would go back in a heartbeat. enjoyed it - no hassle - no pressure. Everyone there is very helpful and extremly honest. I would go back in a heartbeat. More

We saw a used Tacoma on AutoTrader.com at Elk Grove Acura. Our sales person, Kyle, was very nice and seems like a great guy and the finance guy, Michael was also really nice. Beside that, it was the Acura. Our sales person, Kyle, was very nice and seems like a great guy and the finance guy, Michael was also really nice. Beside that, it was the typical dealer experience. We were there almost 3 hours for negotiations and paperwork. They weren't too flexible on the price which we were okay until getting home and finding out more about the truck. Now I feel that we paid too much. When our friend, who is very car savvy, saw it he said it looked like it had work to the front quarter panel so we took it to our mechanic so he could check it out. Our mechanic verified that it had been in so sort of accident. Any mechanic would have been able to tell this so I am very disappoint. The dealership must have found this out when they did their inspection and I feel they should have disclosed it. The CarFax report was clean, so I guess it was our fault for not knowing what to look for, but still. We would never have bought the truck knowing about the accident. Besided that our mechanic found a power steering leak which I feel the dealership's mechanic should have seen and fixed prior to putting it on their lot. This week (less than a month from purchase) we had to take the truck in for new front break hardware. The front breaks were one of the things the dealership said they fixed so that was a bit troublesome. I wanted to buy a used vehicle from a major dealer because I felt it would be more reliable than buying from a private party because they would have inspected the vehicle and fix the issues before selling it. I think my expectations were too much. More

Very professional and customer oriented sales team! In particular, Max Mitchell was very knowledgeable, professional, and courteous salesperson who helped me to make very informed decision without any und particular, Max Mitchell was very knowledgeable, professional, and courteous salesperson who helped me to make very informed decision without any undue sales pressure. Kudos to the Elk Grove Acura management team for a well-managed dealership! Overall, I had a very positive experience during the purchase of my new 2011 MDX! More

I am the only person working for my family. I have a sick family member that makes me need to leave work unexpectedly quite often. I had a 1996 Camry with over 200k miles on it that I bought in 1999. On Sund family member that makes me need to leave work unexpectedly quite often. I had a 1996 Camry with over 200k miles on it that I bought in 1999. On Sunday, August 7th, 2011, my car broke down. Numerous things were happening with it and I was scared beyond beliefe on how this would effect everyone. I looked into other transportation and would need 2 buses to get to our Light Rail system and then another bus to get to work, which is about an hour away driving, and it would take about 4 1/2 hours a day total. This was not an option. I went on-line to the Elk Grove Auto Mall the next day and found a car I was interested in. I called and spoke with Graham Copps and submited a request for pre-approval. He called me back in about 15 minutes to say I should come down to see the car. While there he was professional while personable. He made the transaction so easy. Next I worked with Robert Eason in financing. Again, professional but personable. I was happy to have been approved so quickly, but not looking forward to a payment since I have not had one in about 6 years, but he kept up easy conversation that made it easier for me to be there. I drove home in my "new" used 2007 Toyota Camry. The reliefe was tremendous. Now, what makes me adamant to recommend Elk Grove Acura to everyone I now meet is the fact that the very next day I rec'd a call from a woman names Angel. She called to tell me that they had found me better financing. My rate went down from 12.99% to 7.49%, my term went from 72 months down to 60 months while my payment decreased my about $5.00. THIS is phenominal customer service!!! I signed the contract for the previous figures, needing a car and accepting what was available at the time. But, they went the extra mile to continue to try to get me the best deal. I was shocked to get that call and was able to go to the dealership last night to sign a new contract that is saving me a year of payments and over $3,700.00. All of my heartfelt thanks to the all the people I worked with. The peace of mind and weight lifted from my shoulders is so wonderful. And the drive is smoother and much more fun now too!!! Try this dealership to see what they can do for you!!! More