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Elite Motors
Waukegan, IL
813 Reviews
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 813 reviews
March 07, 2009
As soon as I bought my used car from EliteMotorsOnline.com I drove it directly to Fields BMW (just 20mins away) to have to fully looked over. Marty (the salesman) and Jennifer (F&I) wer EliteMotorsOnline.com I drove it directly to Fields BMW (just 20mins away) to have to fully looked over. Marty (the salesman) and Jennifer (F&I) were both aware that I was going to do this and said I have no reason to doubt the vehicle. The BMW dealer discovered a dysfunctional air fan causing the car to overheat when in idol. Of course I did not see this ahead of time as I never let the car idol, I simply test drove it. When the car was actually moving there is enough cool air caused by movement not to create a problem...how was I to know? I immediately returned the car to Elite Motors, Inc. and Mark, their Sales Manager agreed that the air fan was broken. Because I had already bought the car (just 2hrs earlier) he was not going to fix it for me. The part was $600!!! I had to pay for this myself! Ouch. Not to mention that is was Friday night and I had to get a hotel at my expense - double ouch! Buyer be careful when dealing with Elite Motors. The prices are good, but the cars may need some work. Be careful. More
by andyhum
Employees Worked With
Marty, Mark, Jennifer
November 28, 2008
The sale person and his manager confirm to me that the used car has 3,000 miles/one month warranty. 3 days latter I brought them list from Acura dealer about the problem found in my Acura MDX including a used car has 3,000 miles/one month warranty. 3 days latter I brought them list from Acura dealer about the problem found in my Acura MDX including a leak in the radiator hose and significant transmission problem (torque converter). Elite manager (Mark) who promised with the warranty few days ago refused to acknowledge any responsibility. He admitted that the radiator hose need to be fix but I need to pay for it! I found them very unprofessional and they don't care about building good relationship with customer. I obsoletely DO NOT recommend them ever. I payed for my mistake do dare!!!!!!!!!!! More
by galdurra
Employees Worked With
3
September 15, 2008
We traveled 180 miles to Mundelein, Illinois to pick up a car we won a bid on. The car looked good and test drove well. But after driving back into town, we started having tons of engine trouble. We took it car we won a bid on. The car looked good and test drove well. But after driving back into town, we started having tons of engine trouble. We took it to get fixed but figured out that the dealer was not going to cover it under that warranty they said would cover it. The engine trouble ended up being approx. 1000$ to fix with no help of the dealer even though he said the car was covered for 3 months or 1000 miles. I would definitely NOT recommend this dealer to anyone looking to buy a car from them. Do Not Trust them!! More
by trusite
Employees Worked With
Rick & Mark
