Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The overall experience was great. My wife and I were searching for a Lexus IS 250. Craig was very professional and very Informative. After searching around for a great deal for a great car, we closed i searching for a Lexus IS 250. Craig was very professional and very Informative. After searching around for a great deal for a great car, we closed in, and we are happy with our purchase! We would highly recommend Elite Motors, when it comes to purchasing an excellent preowned vehicle. Thanks again Craig, We look forward to doing business with you and Elite Motors in the future again. More
I would highly recommend Elite Motors and the services provided by a true professional Craig. I had been searching for a mercedes benz for the past few weeks, my main focus was local dealers but the price provided by a true professional Craig. I had been searching for a mercedes benz for the past few weeks, my main focus was local dealers but the price and quality of the cars just was not what I wanted. I had been on the website of elitemotorsonline.com to review the selection they had but I was honestly a little afraid to purchase a car in the Chicago area when I was 9 hours away in New York. I finally found the car I wanted on the web site but had already put a deposit on a benz from a local dealer... Anyway I called Elite motors on a Friday night and spoke to Craig, he was very helpful, he gave me all of the info on the car I wanted from his site, I also told him I was looking at another local dealer and had put a deposit down on it. He told me to go look at the local car dealer and call him after, the local car was a 2007 e 350 4 matic, the car Craig had was a 2009 e 350 4 matic amg, his price was $2500 under what my local dealer was asking!! I drove out next morning knowing I was going to just get my deposit back and I did! I called Craig from the parking lot of this dealer and asked him to go over the car with me, he said he would check it out, take it for a ride and call me back. By the time I drove home he had called me back reviewed everything with the car and site unseen I made the purchase. This for me was not something I would normally do, but Craig was very professional and made me feel very assured the car was as nice as it looked on the web. Less than a week later the car was delivered to my house in NY and it is even better than I could have thought, my mind is at ease and I am already searching his site for another Benz for my wife. I guess the bottom line is I would recommend Craig to my friends and my family and I have done so but more importantly I would buy another car from Elite motors and I intend on doing that. Thanks for all of your help Craig!! I look forward to more More
From the moment we walked in Craig was at our service he was helpful, informative, and looked out for out best interest you know he wasn't trying to pull a fast one on us. We purchased a fantastic X6 for a was helpful, informative, and looked out for out best interest you know he wasn't trying to pull a fast one on us. We purchased a fantastic X6 for a fantastic price . Thanks again Craig for all your help. More
Worked very hard to get me into my 2010 Cadillac CTS, lovely car, everything was as discussed and car is better then I thought I am enjoying it immensely lovely car, everything was as discussed and car is better then I thought I am enjoying it immensely More
I had been looking for a very specific car since April 2013, a BMW 328i convertible with MSport package fully loaded. I was looking for a low mileage late model version and I quickly discovered that the 2013, a BMW 328i convertible with MSport package fully loaded. I was looking for a low mileage late model version and I quickly discovered that the cars were so rare that I needed to expand my search outside of my city. After a few months of looking in Texas, I decided that I would have to expand my search outside of the state in order to have any hope of finding the car. I was mostly looking at certified preowned cars at BMW dealerships, but after having such a hard time finding options, I eventually started considering cars from independent dealerships. When I first saw my current vehicle, it was advertised on Ebay. It was a different color scheme than I was originally shooting for, silver with red leather, but the car looked so beautiful on the showroom floor of Elite Motors that I was seriously considering it. I checked out the dealership from what I could find online and I called about the car. They were very straightforward with me and assured me that they ship cars out of state all the time. But at that time, I was really antsy about buying a car without being able to see and drive it in person so I decided to wait and continue looking. Well, I continued to check all of my various web sites on a regular basis and had a few deals that I pursued that didn't work out because I was not able to pull the trigger quickly enough on deals out of town. One day, I checked e-bay again and saw the same beautiful car except that now, the price had dropped about $3000 dollars. It was now October and after months of frustration, I decided to jump on this deal. I called up Elite Motors and started talking to Susan M about the car. Although she was new to the dealership, I was impressed with her willingness to go the extra mile in terms of finding out information for me and making me comfortable with doing a deal remotely. Believe me, I had a ton of questions and a ton of requirements. Even after just dropping the price $3K, they were willing to drop it a little more to make me feel good about the deal. I put down a deposit on the car and then we went about all of the arrangements to complete the deal. I hired a company called Lemon Squad to check the car out and they did a great review. The car was in beautiful shape and even though it was a 2011, it went in service in 2012 so even though the car wasn't a CPO like many I had been looking at, it still had the majority of the original manufacturers warranty left. Lemon Squad found only a few cosmetic defects which Elite Motors agreed to fix which made me feel even better about the deal. All paperwork was handled via Fedex and e-mail and Debra, the finance manger at Elite Motors, helped me secure a really good financing deal. They agreed to ship the car from Illinois to Texas for $750. The shipping took about 3 days. The car arrived on a car carrier that was too big to come into my subdivision so the truck driver unloaded the car and drove it to my door step. I immediately took the car to the car wash to wash off the grime from 1200 miles of road and immediately started getting complements on the car. It was even more beautiful than in the pictures and there was not a single thing about the car that did not live up to my expectations. Just a few days ago, I got a call from the title company who Elite uses and they made sure that everything about the out of state title transfer went smoothly. Just today, I took the car to a BMW dealership to have it checked out and have the plates secured and the service guy asked me if the car was new. I was informed that it looked like everything had just been serviced on the car so I was good to go. I love my new car and I am really thankful that I was able to find such a reputable dealership with quality people to help me finally find my dream car! More
Craig & Ray, Thank you for all your help !!! Your professional manners, thoughtfulness and diversity that you shown to us was wonderful in every phase of salesmanship. Ray, your smile without saying professional manners, thoughtfulness and diversity that you shown to us was wonderful in every phase of salesmanship. Ray, your smile without saying a word stated " I'm glad to see you - welcome to our dealership". Although, we were there to purchase a vehicle, we just love talking with Craig & Ray. Please neither of you change your style of salesmanship. EXCELLENT DEALERSHIP!!!!!! From: PTOWN More
Susan did a great job getting me a great deal on a great car. The entire team there provided a nice customer experience. It did not take much t&e at all to wrap up the deal. Elite Motors has a nice selectio car. The entire team there provided a nice customer experience. It did not take much t&e at all to wrap up the deal. Elite Motors has a nice selection of high quality cars with high quality personnel to match. More
Craig was very helpful and was looking out for my best interest. Craig worked hard to get me into the car that I wanted. Craig was friendly and very helpful. He was able to work with multiple customers an interest. Craig worked hard to get me into the car that I wanted. Craig was friendly and very helpful. He was able to work with multiple customers and keep everyone happy. The price of the car was at the top end, but there was a few things that justified the price IE. new tires and breaks. I would most definitely go back when i go to trade the car in. Very friendly and personable. More
So I'm writing this about a USED Car Dealership...never thought that would happen. I went there yesterday to check out 2 cars. Craig, my salesperson, was fantastic. He was attentive a Dealership...never thought that would happen. I went there yesterday to check out 2 cars. Craig, my salesperson, was fantastic. He was attentive and most importantly, NO PRESSURE. After spending time at 5 different dealerships over a 2 days span, I was ready for the full court press of LETS GET THIS DONE TODAY. Couldn't be further from the truth; we took the cars out for test drives (had to drive one of them twice and he didn't care at all and encouraged it actually). I told him my requirements and he came back with a few different scenarios. Ultimately, I did not end up with the car but it had more to do with my personal finances and second thoughts than them. Got a call the second day and they were able to work something out. What was cool: I really only qualified for one car but really wanted the FX35. They noticed it and told me they'd see what they could do. My credit sucks and the deal I ended up ultimately making reflects that but it was MUCH better than what Infiniti and Mercedes were offering with a reputable bank (Wells Fargo). Craig also allowed me to take the car to a mechanic for a Pre-purchase inspection and the car was mint aside from a couple of minor things that are part of getting a used car! The cars: They were impeccable. I mean, the models were 2008 and 2009 and I couldn't spot any flaws. 2009 BMW was tough to let go buy really happy with my FX35. The price: I couldn't even haggle - ethically- because they were the lowest prices I had seen so far. Trade in: Lower than what I hoped for but fair. And honestly with the condition my old car was in, more than fair Finance: Alex - believe that was his name- was great. Came out to explain things and went to bat with the bank for me. The closing: Deborah was awesome. Attentive, quick and honest. Kudos to her for a smooth transaction. All in all, A+ experience. The bigget thing was feeling like they genuinely wanted me to be happy which was great. Craig is very knowledgeable and actually made some reccomendations that were great (get the in/out protection- worth it!!). He also never pressured me, was realistic and answered all my questions. And this isn't a robot- you can contact me at daamor@gmail.com if you need to ask a question about my experience. More