Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Called day before asked to have vehicle prepared for my inspection. I drove and hour and half to see this vehicle. I arrived to find a filthy vehicle crammed between vehicles. Pulled out to find easily 7k inspection. I drove and hour and half to see this vehicle. I arrived to find a filthy vehicle crammed between vehicles. Pulled out to find easily 7k in damage ranging from body to paint to interior defects.. Exhast clamps rattling and not secured on start up. Was told by the sales manager that I need to lower my standards it's a used vehicle...... salesman was cool. I told him the manager is going to blow this deal. I made a appropriate offer, was rejected the sales manager wouldn't budge enouraged me to find its similae online and they would match it. I did and for 4k less. The manager denied it was the same vehicle and refused to budge from the excellent perfect shape price. I walked away after my second offer was rejected, and bought a matching vehicle that day for 7500 less. Glad they tried to screw me. Turned out in my favor. More
I tried to contact this dealership about a certain car three times and never received a reply. I checked multiple times about said car, as it remained for sale on the site. In sales, I would tend to follo three times and never received a reply. I checked multiple times about said car, as it remained for sale on the site. In sales, I would tend to follow any/all leads. It seemed, as though, they were not interested in selling their inventory. More
Very pleasant to deal with. Very happy with the quality of the car. Gray salesperson Very happy with the quality of the car. Gray salesperson More
Thank you! Thank you! Thank you! For the wonderful experience that I had working with Amy Thompson. I am so pleased with my choice and very confident with the w Thank you! Thank you! For the wonderful experience that I had working with Amy Thompson. I am so pleased with my choice and very confident with the warranty that Amy was so helpful walking me through. I know I am in good hands dealing with Amy. I will recommend her to all of my friends with confidence! More
BEWARE! this dealership told me I would receive a $100 gift card if I left them a positive google review, so not let their google rating fool you. Look a this dealership told me I would receive a $100 gift card if I left them a positive google review, so not let their google rating fool you. Look at their reviews (1.5 stars) on yelp, BBB, or any other type of company feedback platform for the truth. Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinois secretary of police in order for her to do her job. Everyone I talked to along the way was shocked, and told me this was extremely illegal. One person even sighed and said yeah we’ve heard of this place before. Her boss told me it was my fault because I took too long to send over my vin inspection, and that they needed it within 90 days. When I told him I sent it within 75 days he said, oh it’s actually 21 (LOL!) Her boss later admitted to my agent he knew what AMY THOMPSON had done was illegal. AMY THOMPSON is a liar, and a liability to this company. Do not work with her, do not let her handle any important documents related to anything important in your life. She’ll tell ya she needs to run your credit, and run it twice just for fun. Oh, and did I mention she ILLEGALLY registered my car at an address I’ve never lived at in a state I’ve never lived in? Absolutely insane. Glad I have Indiana plates for my car now :) Seriously, I didn’t even know IL needed two plates on their car to be street legal, I looked at my wife and was like oh how cool! They sent an extra! Haha More
BEWARE! Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinoi Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinois secretary of police in order for her to do her job. Everyone I talked to along the way was shocked, and told me this was extremely illegal. One person even sighed and said yeah we’ve heard of this place before. Her boss told me it was my fault because I took too long to send over my vin inspection, and that they needed it within 90 days. When I told him I sent it within 75 days he said, oh it’s actually 21 (LOL!) Her boss later admitted to my agent he knew what AMY THOMPSON had done was illegal. AMY THOMPSON is a liar, and a liability to this company. Do not work with her, do not let her handle any important documents related to anything important in your life. She’ll tell ya she needs to run your credit, and run it twice just for fun. Oh, and did I mention she ILLEGALLY registered my car at an address I’ve never lived at in a state I’ve never lived in? Absolutely insane. Glad I have Indiana plates for my car now :) Seriously, I didn’t even know IL needed two plates on their car to be street legal, I looked at my wife and was like oh how cool! They sent an extra! Haha More
Elite Motors is the best! I had the pleasure of working with Amy Thompson. She was patient, kind and answered every question I had honestly and with integrity. She took the ti I had the pleasure of working with Amy Thompson. She was patient, kind and answered every question I had honestly and with integrity. She took the time to explain my options and sold me a great warranty too. I highly recommend them! Francine More
customer service was awesome. Rob C helped us tremendously listened to our every request and found us a vehicle we're really happy with Rob C helped us tremendously listened to our every request and found us a vehicle we're really happy with More