Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 814 reviews
Laid back and professional Bought a 2011 ford f-150....... Roman the salesman was great, there was absolutely zero pressure....came in, took a test drive, and decided to buy. To Bought a 2011 ford f-150....... Roman the salesman was great, there was absolutely zero pressure....came in, took a test drive, and decided to buy. Told Roman what I could afford and the deal was made up within an hour! they worked with me to get my payments EXACTLY where I wanted. Dan in finance was great as well, easy to talk to, and made the process quick and painless. All in all a VERY positive experience, everyone made us feel very welcome, put us under no pressure what so ever, and had the entire deal wrapped up in no time at all. I would recommend this dealership to anyone. Best experience i've ever had buying a car. More
Overwhelmed From the time I spoke to someone over the phone until I got to the dealership I've been overwhelmed with professionalism and kindness. The time I sta From the time I spoke to someone over the phone until I got to the dealership I've been overwhelmed with professionalism and kindness. The time I stayed in the dealership was four hours less than I'd anticipated. I will recommend this place to the world!! More
Great experience! Great service from Chris and Dan. It was my Best car buying experience yet. They were Open and honest through the whole deal. I did not have that funn Great service from Chris and Dan. It was my Best car buying experience yet. They were Open and honest through the whole deal. I did not have that funny feeling like I was being taken advantage of like some dealerships. I definitely will refer my friends to this dealership. More
Great Management General Manager really cares about the customers. Highly recommend. They have a lot of cars to choose from. They also have great deals on eBay. General Manager really cares about the customers. Highly recommend. They have a lot of cars to choose from. They also have great deals on eBay. More
The best of the best 2nd car in the family great service no headache always helpful I would recommend to see Christian Mercado never have problems with the cars that we go 2nd car in the family great service no headache always helpful I would recommend to see Christian Mercado never have problems with the cars that we got from elite motors More
2012 Audi Q5 Purchase After getting my first job out of college and being in the position for a year I decided it was time to get rid of my parent's hand-me-down car and pu After getting my first job out of college and being in the position for a year I decided it was time to get rid of my parent's hand-me-down car and purchase my first car. After reviewing Autotrader and Car.com for a few weeks I had it narrowed down to two Audi's one at Elite Motors and one in Evanston. From the minute I hit the floor at Elite I was pleased with the service. I am in sales myself and was very ready to be barraged by pressuring tactics and the old used car salesman push, but I was pleasantly surprised when I didn't have to deal with any of that. The salesman answered my questions about the car, reviewed the carfax in detail down to the scheduled maintenance appointments that were kept. He told me the price on the window, I told him what I was willing to spend and we came to an agreement. I was in and out in a couple of hours with a new car, low fixed rate loan and even real plates, no temporary tags. Fast forward a few months and not only am I extremely pleased with the way that the car is running but am planning to return to Elite Motors for scheduled maintenance. More
Great service The wait was a little long but it was worth it. Our salesman Chris was very nice and helped us try and get the deal we were looking for. The wait was a little long but it was worth it. Our salesman Chris was very nice and helped us try and get the deal we were looking for. More
A bit of a wait, but well worth it. I talked to the salesman and finance department for about a week before I actually went in to start signing paper work. They got a little held up at o I talked to the salesman and finance department for about a week before I actually went in to start signing paper work. They got a little held up at one point but they stayed later to make sure I left there with the vehicle. They were very diligent on making sure I was approved and they made sure I got the best deal possible. They're very friendly people, definitely would recommend for your next used vehicle purchase. More
Easy online purchase As a first-time online car buyer with certain anxieties, Craig Galanti helped alleviate my concerns and talked me through the whole process. The whole As a first-time online car buyer with certain anxieties, Craig Galanti helped alleviate my concerns and talked me through the whole process. The whole purchase took about 4 days and my car should be delivered 1100 miles away in less than another week (during the busy holiday season), so less than 2 weeks from first call to delivery. l appreciate the fact that Elite Motors posts Carfax info and any other historical references for each car they sell. This touch shows an "open kimono" style of doing business that is welcome and hard to find in the car buying world. More
Great service Dealer was friendly and efficient, would highly recommend. Car was as advertised And very clean/ well maintained. Exceptional service and great atmosp Dealer was friendly and efficient, would highly recommend. Car was as advertised And very clean/ well maintained. Exceptional service and great atmosphere. Great inventory to select from. More