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Elite Motors

Waukegan, IL

4.7
814 Reviews
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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100 N Green Bay Rd

Waukegan, IL

60085

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Showing 814 reviews

May 02, 2016

Poor Organization, Lots of lies, Empty Promises I was told many lies about the vehicle I was interested in. I was promised certain things that never came through. Not only was I promised a certain p More

by jeepjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Carey, Kevin Moore
May 27, 2016 -

Elite Motors responded

This is Kevin K w Elite Motors. Please give me a call @ 847-949-9933 X124, or email me @ kevink@elitemotorsonline.com I care very much about our customer satisfaction, reviews and reputation. I want to understand what happened that created your dissatisfaction with our company and do my best to make it right.

April 30, 2016

Great Experience!!!! This was the GREATEST car buying experience I've ever had!!!!!Great employees!!! I would absolutely buy another car from Elite!!!!! Scott was WONDERFU More

by Miss jones 78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Carey
April 25, 2016

Awesome Customer Service After searching for trucks, we decided to make the trip to Chicago to pick it up. We certainly could have purchased a truck in the Detroit area, howe More

by rmcraft2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Galanti
April 23, 2016

Would recommend A++ I came to Elite Motors to get a vehicle. Jorgen and JP took good care of me and got me into the vehicle I wanted. Defentily coming back again. More

by Cocoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorgen , John Paul Comes
April 21, 2016

Would Recommend A+++++ The salesman Jorgen at Elite Motors did an excellent job, I really appreciated the service he gave me. I'm definitely coming back and buying another v More

by RonladGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorgen, Kevin Moore
April 18, 2016

Liars . Long store . If I could give them negative I would . Girls on phone rude and have know idea what is going on , who is who . Put you on hold for long t More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve P
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016 -

Elite Motors responded

Carlover, My name is Kevin Keough and I am the Customer Satisfaction Manager at Elite Motors in Mundelein. I just read this review and it concerns me. We work hard to maintain a very high customer satisfaction rating. I am unaware of your issue with us and I would like to understand it. I will do everything reasonable to make it right with you. Please me at 847-949-9933 X124 or email me at kevink@elitemotorsonline.com. I look forward to hearing from you and resolving your dissatisfaction with us.

April 15, 2016

Excellent Craig was very nice, friendly and very helpful. The all process was fast and smooth. We are very happy with our new Mercedes. Great place! Thank y More

by Simona Pedersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Galanti
April 14, 2016

friendly, helping, courteous My experience, They went above and beyond to make sure you have a good fit ,with the loans that are good for people , with less than perfect credit. A More

by crebolisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keough, John Paul Comes
April 14, 2016

2010 Mercedes-Benz C-300 Sport What a Faboulous Staff, would buy from here! The staff made it an easy great time buying my used Mercedes-benz C-300 Sport! Great deal jamie More

by jamie54650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore
April 11, 2016

Excellent job, fast, hard worker & very accommodating Chris, worked hard and quick to get me the vehicle I wanted. Great customer service from the whole dealership and Chris individually. Overall, easy More

by Lilbit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Chatfield, Christian Mercado
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