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Elite Motors

Waukegan, IL

4.7
815 Reviews
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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100 N Green Bay Rd

Waukegan, IL

60085

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Showing 815 reviews

October 03, 2016

Worst cutomer service ever. The sales man named Mark never returned phone calls or emails. The actua miles on thr cars are different from the ones adverstied Take your busine More

by TITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Ostrowski
September 30, 2016

Easiest car buying experience ever !!!! So i saw this amazingly priced Acura RL on Cars.com and called the store and was impressed by the professionalism. Chris gave me all the information i More

by maciaswife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado, Kevin Moore
September 30, 2016

good times Chris m was one of the best dealers i have ever had the pleasure working with he was polite patient and thorough he explained everything in detail and More

by jordanmatt23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado
September 28, 2016

Ttook car of the details and beat my preapproved loan rate Joey G did a good job ha doing sales. And even stepped up his game when I gave a mild criticism about communication and calling back. It speaks volume More

by hothomas@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joey g
September 26, 2016

Good service and fair Jorgen was accommodating and professional I would recommend him and Elite motors for your next car purchase. They seem to have high quality low mile v More

by Benzs750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorgen
September 25, 2016

Wouldn't trust this dealership I was very excited to drive an hour away to look at a 2010 f150, after waiting a week for it to be serviced it was finally ready for me to come test d More

by Josh21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Paul Comes
September 22, 2016

John Paul !! Went to elite motors and was very satisified with the help I got from John Paul (JP) he did everything he could to get my fiancé and myself in a truck More

by LoJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Comes
September 15, 2016

Simply Amazing Our experience at Elite Motors was simply amazing. Working with Ms. Jerri Warlick was so easy, she was very helpful. We Loved the service! -The Bond More

by bondfam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerri Warlick
September 11, 2016

Untrustworthy.. Unprofessional.. Unethical Don't ever trust their words especially if you are dealing with Mr. Steve (the MANAGER). He'll commit to you and later be not even apologetic for bre More

by Arvind Kumar
Recommend Dealer
No
Employees Worked With
Steve P
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Elite Motors responded

We're extremely sorry to hear of your disappointment in dealing with our business. We frequently negotiate deals online and over the phone as we do business in many different states on a regular basis - and of course we are "open" online 24/7. You were offered the opportunity to electronically sign a provisional purchase agreement and leave a deposit on the vehicle prior to your coming in. You were informed in no uncertain terms that until we have a signed agreement and a deposit the vehicle is still for sale to any other prospective buyer. Without a commitment to buy from one prospective buyer, it is unethical for us to prevent another interested party from making a purchase on that same vehicle. We understand it's frustrating when someone else wants the same vehicle that you do. In your case, the other customer moved faster to secure the vehicle.

September 07, 2016

Awesome!!!!!! My sales person was all about myself and my husband Ms Jerry got it done.I would recommend her always the it was like we were family please go see MS More

by Silver fox 53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moore
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