Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Worst cutomer service ever. The sales man named Mark never returned phone calls or emails. The actua miles on thr cars are different from the ones adverstied Take your busine The sales man named Mark never returned phone calls or emails. The actua miles on thr cars are different from the ones adverstied Take your business somewhere else. More
Easiest car buying experience ever !!!! So i saw this amazingly priced Acura RL on Cars.com and called the store and was impressed by the professionalism. Chris gave me all the information i So i saw this amazingly priced Acura RL on Cars.com and called the store and was impressed by the professionalism. Chris gave me all the information i needed and took my credit application and handled everything well. I am pleased with my purchase. Thank you Elite Motors and most importantly thank you Chris. I will be back for more vehicles! More
good times Chris m was one of the best dealers i have ever had the pleasure working with he was polite patient and thorough he explained everything in detail and Chris m was one of the best dealers i have ever had the pleasure working with he was polite patient and thorough he explained everything in detail and helped make the deal happen with the car I wanted and made it easy to understand the complicated parts to buying a car. More
Ttook car of the details and beat my preapproved loan rate Joey G did a good job ha doing sales. And even stepped up his game when I gave a mild criticism about communication and calling back. It speaks volume Joey G did a good job ha doing sales. And even stepped up his game when I gave a mild criticism about communication and calling back. It speaks volumes when sales people pay attention to the customer and step up their game More
Good service and fair Jorgen was accommodating and professional I would recommend him and Elite motors for your next car purchase. They seem to have high quality low mile v Jorgen was accommodating and professional I would recommend him and Elite motors for your next car purchase. They seem to have high quality low mile vehicles. I am pleased with my purchase More
Wouldn't trust this dealership I was very excited to drive an hour away to look at a 2010 f150, after waiting a week for it to be serviced it was finally ready for me to come test d I was very excited to drive an hour away to look at a 2010 f150, after waiting a week for it to be serviced it was finally ready for me to come test drive it. When I got there the first thing I noticed was the tires were completely bald, would need all 4 new tires before winter. Then opened all the doors and on the bottom of the doors there was a lot of rust, probably be rusted out in a few years. Then I tried to open the tailgate, well... that wouldn't work, while I was back there I noticed the drivers side brake light plastic was broken like someone backed into something. Then proceeded to open the hood and smelled something burning and a weird noise coming from one of the pulleys, they claimed they just repaired an idler pulley. Since I had already drove an hour away I figured I might as well at least test drive it. While I was driving I was playing with all the gadgets and when I tried to get the ac to work it blew out hot air on the drivers side and the brakes did not feel right. For this vehicle to be getting serviced for a full week and it was in the condition it was in when I came to test drive it, I would not recommend this place to anyone! What a joke and a waste of a day!! More
John Paul !! Went to elite motors and was very satisified with the help I got from John Paul (JP) he did everything he could to get my fiancé and myself in a truck Went to elite motors and was very satisified with the help I got from John Paul (JP) he did everything he could to get my fiancé and myself in a truck like we asked! He stayed after hours to make sure we walked out with truck keys in our hands. I drove 4 hours round trip and it was totally worth it! Thank you JP!!!! More
Simply Amazing Our experience at Elite Motors was simply amazing. Working with Ms. Jerri Warlick was so easy, she was very helpful. We Loved the service! -The Bond Our experience at Elite Motors was simply amazing. Working with Ms. Jerri Warlick was so easy, she was very helpful. We Loved the service! -The Bond Family More
Untrustworthy.. Unprofessional.. Unethical Don't ever trust their words especially if you are dealing with Mr. Steve (the MANAGER). He'll commit to you and later be not even apologetic for bre Don't ever trust their words especially if you are dealing with Mr. Steve (the MANAGER). He'll commit to you and later be not even apologetic for breaking his commitment. Rather his attitude would be that it was your bad to trust him. This is what happened with me. I got calls from them if and when we were coming... I had conveyed to them over phone that I'll come in evening to finalize and make payments for the car over and took appointment. When I reached there at my time, to my surprise (or rather shock) they had sold out that car to someone else. Mr Steve's clarification was that he got higher price from other party. If it was so why did he confirm the same car to me... He was so rude that he left in mid of discussion saying it does not matter what we think/feel. More
Awesome!!!!!! My sales person was all about myself and my husband Ms Jerry got it done.I would recommend her always the it was like we were family please go see MS My sales person was all about myself and my husband Ms Jerry got it done.I would recommend her always the it was like we were family please go see MS Jerry she the best!!!! More