Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great sales experience! If you are looking for a vehicle, this is the place you want to get it from. Jorgen was awesome, answered every question, and made buying a vehicle s If you are looking for a vehicle, this is the place you want to get it from. Jorgen was awesome, answered every question, and made buying a vehicle seamless. The entire team can get you done with a great rate, payment, and a great vehicle for the money. Definately recommend them to anyone shopping around for a vehicle. They are the real deal. More
Jorgen parend Jorgen is an awesome salesman and really took the time to answer all my questions and helped get me into a nice car. This guy even answered my call on Jorgen is an awesome salesman and really took the time to answer all my questions and helped get me into a nice car. This guy even answered my call on his personal cell phone after I left the dealership. One of the best people there More
WASTE OF 5HR COMMUTE,LIAR,UPSELLER Well I want to save everyone the time of dealing with this unprofessional establishment. So I find a ZDX that I love. Fill out finance app,am contac Well I want to save everyone the time of dealing with this unprofessional establishment. So I find a ZDX that I love. Fill out finance app,am contacted by Cherie and she says she is sending it over to finance manager. She would call back by end of day. Never did. Following day I email her for up date. No reply. So that afternoon I give her a call,and she apoloigizes for the hold up. Says she is reforwarding to finance manager. I receive call from John Barbera. He is salesman at Elite. Tells me i'm approved for $0 down,that my notes would be $412 a month,and when could I come in. I let him know that I live 5hrs away. So I would fax in drivers license,check stubs,etc to ensure the loan. Which I did the same evening. I then run carfax and realize the car is from Canada,the car fax is limited and doesn't show any necessary info. I ask him is the price negotiable. He emails back and says he wont loose deal for a few bucks.I make offer and he refuses. Says they have to stay at 90% market price. That they have to come in #1 or #2 per 10 vehicles in 500 mile radius. Which in this case is a bunch of bull. Their wasn't another ZDX in 500 mile radius. He offers full engine warranty. I let him know i'd be in 6/23. I made the commute and arrived at noon. I spoke to Cherie before arriving to confirm. After my arrival it went all down hill. I meet John immediately. Am rushed to his cubicle. He ask for my original documents to make copy of. I give them to him. I ask to see the car. 45 minutes had passed. I went on lot & found it myself. After looking it over I make my way back in and wait another 45 minutes. I ask to see the keys,they NEVER brought them. JP says he is finance manager comes out and and says bank denied me and I need 3grand down. Are you serious? I was told I had been aporoved,my credit was 655 upon entering the building. Took 37pt hit after they ran my credit through multiple lenders I suppose. I asked why say i'm approved for $0 and then ask for 3 grand? He gave some spill that its the banks fault. After voicing my frustration,he says if I add my Aunts income they will approve it. She gave her info,an hr later he says it didn't work. He ask if I have anyone else with job,etc. I give two more individuals full info. One makes $4500 a month. John comes back and says none will work. Am I interested in 2013 Altima. NO,I wouldn't have driven 5hrs for a xxxx Altima. This place is full of lies,run around,egotistical men. I will be filing report with Illinois Attorney General office in regards to their shady business tactics. If your going to pay 3 grand down go to a real dealer,with real offices,and real finance team. Not some inhouse financers claiming to be a bank to attempt to swindle people out of more money. I will be leaving this review EVERYWHERE possible in regards to stopping others from wasting their time,gas,commute,& patience! More
Great great great Was a true pleasure from the time we walkes in, til the time we drove away in our new car! Challenged credit, and a beater! But...drove away in a new Was a true pleasure from the time we walkes in, til the time we drove away in our new car! Challenged credit, and a beater! But...drove away in a new car at a great monthly payment. Alejandro was incredible! More
Thank you Alex P Thank you Alex Parker for your exselent service. I woud higly recomend Alex Parker and Elite motors for all my freinds and family . I got exselent dea Thank you Alex Parker for your exselent service. I woud higly recomend Alex Parker and Elite motors for all my freinds and family . I got exselent deal on my 2011 Chevy. More
Great experience! Alex was polite, helpful, and answered all my questions. Only complaint, is I called Monica ( in administration) on several occasions and she neve Alex was polite, helpful, and answered all my questions. Only complaint, is I called Monica ( in administration) on several occasions and she never returned my calls. More
Well run, efficient, professional Walked in here looking for a used Ford F-150, Elite Motors had a good selection to choose from. After a few test drives I found the right fit for me. Walked in here looking for a used Ford F-150, Elite Motors had a good selection to choose from. After a few test drives I found the right fit for me. Alejandro was our point salesman and very knowledgeable, polite, and helpful throughout the process. Elite Motors itself is a very efficiently run operation, it is easy to feel comfortable walking in there you can really tell they know their trade well. Would definitely recommend anyone in the market for a used car or truck to give Elite Motors serious consideration. More
Great expierence On 05/26/2017 bought a used 2014 GMC Acadia salesman was awesome nice and laid back showed me everything about vehicle finance dept had me out of ther On 05/26/2017 bought a used 2014 GMC Acadia salesman was awesome nice and laid back showed me everything about vehicle finance dept had me out of there in 55 minutes defenatly recommend More
Tom Peterson is the BEST! I would like to commend Tom in assisting us in purchasing our second car. The buying process was smooth and would recommend this dealership to everyon I would like to commend Tom in assisting us in purchasing our second car. The buying process was smooth and would recommend this dealership to everyone we know and would highly recommend Tom as a salesperson. More
Vehicle Purchase 5/24 Visited Elite Mortors today as a first time customer with a specific vehicle in mind. High quality service all around. Bryson was thorough, professio Visited Elite Mortors today as a first time customer with a specific vehicle in mind. High quality service all around. Bryson was thorough, professional and friendly. Stellar experience all around. More