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Elite Motors

Waukegan, IL

4.7
814 Reviews
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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100 N Green Bay Rd

Waukegan, IL

60085

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Showing 814 reviews

July 15, 2021

*Buyer Beware* this place is a joke. The salesmen know nothing. Their ‘managers’ know less. Shady. don’t do what they say they will.avoid! More

by Caymancam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LENNY CLIFTON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Parker
June 29, 2021

I purchased a 2015 Nissan Pathfinder. This was my first time buying a car virtually. Ron Calix was my Salesperson and he was very accommodating and helpful. He described the positive and negative aspects More

by Cincinnati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Calix
June 15, 2021

Awesome experience! The sales and finance team were easy to work with and made the car-buying experience enjoyable! I will be a returning customer. More

by Marc Young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Valenzuela
March 31, 2021

We had an appointment to look at a specific vehicle and they sold it before we got there and didn't give us warning. We drove an hour to look at it. I feeling that it is shifty customer service to not let More

by johndeere1950a
Customer Service
Recommend Dealer
No
Employees Worked With
MIGUEL TAPIA
March 01, 2021

Waiting & calling for two weeks for them to 'get the truck in' (a long bed F150) and then do a turn around prep - kept telling me "truck in the garage, not ready yet/almost ready" type story, then suppo More

by disappointed
Recommend Dealer
No
Employees Worked With
Front desk - who had to "ask her manager" every time I called about the status
February 09, 2021

Excellent experience! First heard about this dealership from one of my friends. Inquired about a 2017 Subaru Forster they had listed. Heard a response quickly and set up an appointment the next day. I w More

by vmremdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Calix
January 04, 2021

This dealership does not ever answer the phone but they send you a text on the number you call them on. It does not matter whIch option you choose, no one will answer. I will not do business with anyon More

by Upset Potential Client
Customer Service
Recommend Dealer
No
Employees Worked With
Alex Parker
Jan 04, 2021 -

Elite Motors responded

Hi Upset Potential Client, We apologize for the inconvenience. We may have missed your call and tried calling back unsuccessfully. If were unsuccessful in reaching someone we follow up with a text. We have a dedicated team committed to answering calls, texts and emails round the clock. Is there anyone in particular you were trying to reach?

September 02, 2020

This was a horrible buying experience. I noticed a couple things wrong with the truck. I was told we won’t fix it unless it’s a safety issue. like a crack in the windshield, and the ac either having a short More

by Jayjizel79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I worked with Wayne, a salesperson.
August 28, 2020

This dealership told me I was approved for a car. Contracts signed and down payment charged. TWO MONTHS LATER I get a call from them telling me that they couldn't get financing and they wanted the ca More

by A T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Parker, ANTHONY WILSON
August 13, 2020

very nice people to deal with,they got me in the car I wanted at the price I wanted.very professional staff and took the time to explain my options More

by thughes18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado, ANTHONY WILSON
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