Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 814 reviews
*Buyer Beware* this place is a joke. The salesmen know nothing. Their ‘managers’ know less. Shady. don’t do what they say they will.avoid! nothing. Their ‘managers’ know less. Shady. don’t do what they say they will.avoid! More
I purchased a 2015 Nissan Pathfinder. This was my first time buying a car virtually. Ron Calix was my Salesperson and he was very accommodating and helpful. He described the positive and negative aspects time buying a car virtually. Ron Calix was my Salesperson and he was very accommodating and helpful. He described the positive and negative aspects of the vehicle so that I could make an informed decision. We live 300 miles from Waukegan and drove home in bad weather conditions but it was worth the travel. The Pathfinder was what we were wanting out of this purchase. I would recommend contacting Ron Calix at Elite Motors. More
Awesome experience! The sales and finance team were easy to work with and made the car-buying experience enjoyable! I will be a returning customer. to work with and made the car-buying experience enjoyable! I will be a returning customer. More
We had an appointment to look at a specific vehicle and they sold it before we got there and didn't give us warning. We drove an hour to look at it. I feeling that it is shifty customer service to not let they sold it before we got there and didn't give us warning. We drove an hour to look at it. I feeling that it is shifty customer service to not let us know that it was sold since they didn't have another vehicle we wanted. More
Waiting & calling for two weeks for them to 'get the truck in' (a long bed F150) and then do a turn around prep - kept telling me "truck in the garage, not ready yet/almost ready" type story, then suppo truck in' (a long bed F150) and then do a turn around prep - kept telling me "truck in the garage, not ready yet/almost ready" type story, then supposedly sold overnight to someone else, after promising specifically, that could not happen - zero credibility - don't waste your time - More
Excellent experience! First heard about this dealership from one of my friends. Inquired about a 2017 Subaru Forster they had listed. Heard a response quickly and set up an appointment the next day. I w from one of my friends. Inquired about a 2017 Subaru Forster they had listed. Heard a response quickly and set up an appointment the next day. I worked with Ronald who answered all my questions and very satisfied with the services I received. I was able to trade in my 2013 Toyota Prius for this vehicle! Very smooth process and satisfied with the services I received! More
This dealership does not ever answer the phone but they send you a text on the number you call them on. It does not matter whIch option you choose, no one will answer. I will not do business with anyon send you a text on the number you call them on. It does not matter whIch option you choose, no one will answer. I will not do business with anyone that only wants to text and is more concerned about your personal information than whether or not you want to purchase a vehicle. Seems like they have o e sales associate. More
This was a horrible buying experience. I noticed a couple things wrong with the truck. I was told we won’t fix it unless it’s a safety issue. like a crack in the windshield, and the ac either having a short things wrong with the truck. I was told we won’t fix it unless it’s a safety issue. like a crack in the windshield, and the ac either having a short or malfunction. It started blowing smoke like it was on fire. This truck is a 2012 gmc and I paid 22,500. I should not be having theses issues or when I mentioned it to them, They should’ve fixed it or dropped the price. Sales person said I’ll be back let get gas for it and comes back with just under half a tank. Just feel I was taken advantage of because I didn’t have the best credit. More
This dealership told me I was approved for a car. Contracts signed and down payment charged. TWO MONTHS LATER I get a call from them telling me that they couldn't get financing and they wanted the ca Contracts signed and down payment charged. TWO MONTHS LATER I get a call from them telling me that they couldn't get financing and they wanted the car back! I looked into weather this was legal or not. This is called the spot delivery scam and it's illegal in most states, but not IL. Most dealerships still don't participate in this. When I called them on their scam they said IL is a spot state and they can do this. They are aware of the scam and purposely scam people. This scam is used to get more down payment or a higher interest rate out of the customer banking on the fact they are willing to do anything to keep the car. More
very nice people to deal with,they got me in the car I wanted at the price I wanted.very professional staff and took the time to explain my options wanted at the price I wanted.very professional staff and took the time to explain my options More