
Elite Acura
Maple Shade Township, NJ
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Everyone at Elite Acura was friendly and very helpful. They gave us a fair price and helped us through all steps of the buying process. Tom explained everything we needed to know and helped us to get the They gave us a fair price and helped us through all steps of the buying process. Tom explained everything we needed to know and helped us to get the exact car we wanted. We are very happy with our new RDX. More
This is an update from my previous post. Tom Alfinito contacted me concerned about my experience. He wanted me to be satisfied and to get me out of the lease for no cost he bought back the car form the l contacted me concerned about my experience. He wanted me to be satisfied and to get me out of the lease for no cost he bought back the car form the leasing company. In the end Elte Acura came through and my things right. More
I have been buying cars for over thirty years and I must say that my ACURA experience has been the best one to date!! Carl Brynko my sales consultant was the absolutely the most helpful and honest person t say that my ACURA experience has been the best one to date!! Carl Brynko my sales consultant was the absolutely the most helpful and honest person to work with and I should know I am a marketing recruiter. Balal Rauf the business manager, let’s just say this man loves his job and I can see why. He made the entire purchase end on an even happier note. I thank you all at Elite ACURA and you will be seeing me, my friends and family again and again. More
The fact that I would even take the time to go to this site shows you how impressed I was with these guys. I came in with prices from other dealerships and Tom Couch said he would do whatever it took to site shows you how impressed I was with these guys. I came in with prices from other dealerships and Tom Couch said he would do whatever it took to make me happy, and they did! There was no pressure and no sales tricks. There was no back and forth haggling. I told him what I thought was fair and Tom discussed it with Vincent Menniti and within minutes they had given me the best price for the new car and the best trade in value for the car I had traded in! Everything was so low key. They were great to deal with, and easily got me the exact car I wanted (as per color, interior, and technology package). The had to get it at an out of state dealership, but did it in two days! (I feel other dealerships would have pressured me to buy what was left on their lot.) I highly recommend that anyone interested in an Acura should go to Elite Acura and ask for Tom Couch. He was so very easy to work with, and took care of any need I had. Besides Tom, everyone there seems to have a "we are here for you" attitude. Vincent Menniti, the sales manager really showed me that he wanted me as a customer. Balal Rauf, the business manager made the paperwork a breeze, and fully explained the extended warranties and other options in a non-pressure manor. Very pleased with all three guys. BOTTOM LINE: I feel I got the best bottom line price and top of the line treatment! More
It was a pleasure working with this dealership. They are very professional, courteous, and were understanding of my needs. They are very friendly and made me feel as if we had known each other for a long t very professional, courteous, and were understanding of my needs. They are very friendly and made me feel as if we had known each other for a long time. They were very knowledgeable about the product and extremely efficient when it came time to review the paperwork. I see no need to shop anywhere else when it is time to buy a new Acura. More
I recently purchased an used car. Every one including sales managers were not co-operative. But I liked the car. So I took it. I would never make a purchase here again.I would never recommend this to any sales managers were not co-operative. But I liked the car. So I took it. I would never make a purchase here again.I would never recommend this to any one. You expect some treatment when you spend over 20 Grand on a car. More
Elite Acura is hands down the best dealer I have ever worked with! Two months earlier, I had the typical "dog and pony" show at another Acura dealer and left after 2 hours of what felt like a hostage sit worked with! Two months earlier, I had the typical "dog and pony" show at another Acura dealer and left after 2 hours of what felt like a hostage situation. Earlier in the day, I visited yet another Acura dealer. Same thing and they didn't have the color I wanted, so we left. The folks at Elite Acura were wonderful! I spoke to Doug Hillman, sales manager, by phone around 2 PM. He had my MDX in his inventory. I told him exactly what I wanted, what I was willing to pay, and what I wanted for my trade. He told me that he could work with those parameters, provided my trade was worth what I wanted. I explained I'd be arriving with 2 small children in tow, and I didn't want any funny business once I arrived. He promised that there wouldn't be and guess what? There wasn't! We were promptly greeted and taken care of by Tom Couch, sales consultant. He was awesome and even helped out with the kids! The car was already getting serviced and we went to work on the necessary paperwork, trade appraisal, etc. They had a nice Lego table for the kids in the service waiting room, which was clean and very nice. I got everything that I wanted and great finance terms, too! Everyone was very friendly, playful with the kids, as well as professional. The finance manager, Balal Rauf, was also such a nice guy. He explained everything very thoroughly, including optional extended warranties and protection packages. I found him to be sincere and honest. We ended up getting Road Hazard Tire Protection and Resistall paint and interior protection (with 2 kids we felt we really needed it, especially with the light Taupe interior that I absolutely love!). We felt he gave us a good deal on both. There was never any pressure, just open discussion about our options. We are thrilled with our MDX! I'm not great with technology and the kids made it impossible to focus, so Tom promised to give me a full tutorial when I return for the running boards and Resistall application, as well as a loaner vehicle. Elite Acura is a 5 star dealer! Don't waste your time anywhere else! I got a great deal on my MDX without any funny business and I can't thank them enough for making my new car experience enjoyable. More
Leased a car 3 years ago, now I am turing it in, found out that the lease was misrepresented. I am being charged for minor parking lot dings, and that all four tires are notthe same brand. Calls to the le out that the lease was misrepresented. I am being charged for minor parking lot dings, and that all four tires are notthe same brand. Calls to the leasing company are no help all all. would not trust these people at all. More
I recently leased a car from Tom Counch at Elite Acura, I am now hooked and I think I will only drive Acura's. The service at the dealership was impeccable. Never once was I made to feel that I was just an am now hooked and I think I will only drive Acura's. The service at the dealership was impeccable. Never once was I made to feel that I was just another customer, from the first visit to the delivery where everyone congratulated me and shook my hand as a new Acura owner. Tom was wonderful, attentive and very professional. I will certainly recommend both Tom and Elite Acura to all my friends and Family. Karen Cusack More
Elite Acura is the best experience i ever had. Tom Couch who is the sale Rep who took care of me. He is very knowledgeable and helpful! He treated me with respect and not like other dealership some reason d who is the sale Rep who took care of me. He is very knowledgeable and helpful! He treated me with respect and not like other dealership some reason dont take me seriously. OH Well its there loss!!! I was looking for a Mdx 2010 Tech package. Unfortuntily they didn't have the color i wanted. Tom Couch was determine to find the right color for me and he did. I was so happy everything went well!He took the time needed and was very prompt with response to my additional needs after leaving the dealer. Especially Vinnie the sale Manager gave me the Best price.Man I rank both Tom and Vinnie Beyond 5 plus for their work and Experence. Also i would like thank the fiance guy brian who given me the best rate for my Mdx. No doubt, I would highly Recommended my friends and family to this dealership. Thank You!! For the Excellent Experience at Elite Acura!!!! See You Soon!!! More