102 Reviews of Elgin Toyota - Service Center
I have been a customer of Elgin Toyota since 1997 and have purchased and maintained 3 differents vehicles from this dealership. They have always been honest and fair in pricing and I have had nothing but have purchased and maintained 3 differents vehicles from this dealership. They have always been honest and fair in pricing and I have had nothing but completely positive experiences in both the sales and service departments. They always have a loaner available for me when the service is extensive and do their best to help keep my vehicles on the road and humming for many years!! I am the proud and happy owner of a Sienna with nearly 175,000 miles and I will not take it anywhere else for service. They know my vehicle and help me keep track of what needs to be done to keep it in top shape. I recommend Elgin Toyota without reservation for high levels of customer service and integrity in BOTH the Sales and Service Departments. I have a lot more contact with the Service Department and have always been treated with respect and consideration. They know I need to keep this vehicle running and when the time comes to purchase another new or used Toyota I will be back in the Sales Department with the full confidence that I will get the most for my trade-in and the best price on my purchase. You won't be dissappointed at Elgin Toyota!! More
I have used this dealership for service since I bought my cat there 5 years ago. They are always professional, and most of all, trustworthy. If they say it needs to be fixed, it does ... and they do not t cat there 5 years ago. They are always professional, and most of all, trustworthy. If they say it needs to be fixed, it does ... and they do not try to sell service that is not needed. Trust is the single most important factor when choosing a service repair shop. They always work around my difficult schedule, allow me the use of a loaner when service cannot be finished in a short time, and always return my car clean. Price is always fair, and they have worked with Toyota in the past to resolve issues beyond warranty in some circumstances. I would highly recommend this dealership to anyone requiring fair, honest service. More