Elgin Toyota

Was desperately looking for vehicle for my new job. Went online and had found a couple of cars at Elgin Toyota. Called up to see if they were available and spoke with Moe. He said he had to check to see if online and had found a couple of cars at Elgin Toyota. Called up to see if they were available and spoke with Moe. He said he had to check to see if they were available and would let me know. He called me back to let me know that the cars had been sold and let me know about another vehicle that had just come in. I was reluctant about this from all the stories you hear that this was a game that you hear so often. Nonetheless I came in and found that the car was nicer than the others I had seen. After driving the car and going through the numbers I thought that this would be out of my range. After meeting with the manager, Adrian, he figured out a way with the certification program to make it affordable. Hooray!! I got a car with little hassle! I recommend these guys they were great!! More

Ankeet and his techs really helped me when i came in to get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my c get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my car and they kept me informed the whole time. Honest and hardworking dealership. Would go here again. More

Always a fantastic experience! Elgin Toyota has been servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always ma servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always make me feel welcome and comfortable. They take the time to explain everything that is going on with my vehicle and always explain my options and make sure I understand them. Keep up the good work! 5 stars all the way around! More

I purchased a new 2012 Toyota Tacoma from them and requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start t requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start the truck. I spoke directly with Michael Barich, their service director who instructed me to bring the truck in at my convenience and that they would resolve the problem. I brought the truck in and spoke with Ankeet Patel a service advisor. They had trouble duplicating the problems I was having but he decide to keep the truck for a couple of days to try to duplicate it. I was given a loaner to drive. After a day, Ankeet was able to duplicate the problem and they wound up replacing the entire system. I was very happy that they took the extra time to try to duplicate the problem. I have had the truck now for a couple of months and have not had any issues with the remote. By the way, I also got a very good deal on purchasing the truck. I have purchased two other vehicles from there, my daughter and her husband have purchased three vehicles from there and each time we have had a great experience. I will go back there again when it is time to purchase another car, or bring my cars in for service. I know that they will provide quality service at a fair price. More

this was a great dealer to work with. I drove 25 miles to go to this one because I was able to negotiate with Amy over email before coming in to finalize the purchase. They were very easy to work with and e go to this one because I was able to negotiate with Amy over email before coming in to finalize the purchase. They were very easy to work with and extremely friendly. I will definitely work with them again on our next vehicle need! More

The service department at Elgin Toyota is top notch! I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get that feeling at Elgin Toyota! I've been going there for 5 years and would not get my vehicles serviced anywhere else. They take the time to explain everything to you, give you options, and they don't make you feel bullied or stupid. Friendly, knowledgeable and professional staff. 5 stars! More

I gave this dealership a rating of "5" because they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. More

I was driving a 2001 Dodge Grand Caravan. Really liked I was driving a 2001 Dodge Grand Caravan. Really liked this car! Very good friends of our have a 2012 Toyota Sienna. Drove it up to Minnesota in I was driving a 2001 Dodge Grand Caravan. Really liked this car! Very good friends of our have a 2012 Toyota Sienna. Drove it up to Minnesota in 2012. Loved the ride, features & look of the minivan. My wife & I decided in October 2012 to get a new car, before ours started to need repairs. I went on line and Elgin Toyota was the first dealership to respond to my inquires. I went to the dealership and met Marlon Poole. He was very friendly and professional. We went over what I wanted in my new auto and he showed me a 2013 Sienna that had most of the features I wanted. After a week to 10 days of bargaining over the price of the auto and options I wanted, we reached an agreed upon price for the auto. I was very impressed with the process, dealership cleanliness and the friendly, professional manner of every employee working there. I feel very confident I will receive the service for my auto, in the future, at this location. So far, any question I have asked has been answered satisfactorily. I have just gone over 5,000 miles and I will be going in for my first maintenance, oil change, this Monday. More

the overall service was POOR, i came to Toyota Dealership just to change oil and check the filter plus the routine labor that comes with it. However the service that I received was horrible. Fist I spent 3 h just to change oil and check the filter plus the routine labor that comes with it. However the service that I received was horrible. Fist I spent 3 hours waiting then I revived my car back. Then very next Day what I see underneath my car? HUGE OIL PUDDLE. Thy are unprofessional I WILL NEVER GO THERE AGAIN !!!! More

I tend to be weary of car salesman, yet Carlos and his team cut right through the stereotype; he was helpful, low pressure, friendly, and I really feel like he and his sales manager did everything they co team cut right through the stereotype; he was helpful, low pressure, friendly, and I really feel like he and his sales manager did everything they could to get us the best rate and deal possible. They even helped us get the loan and APR we needed to afford the purchase. I never understood when people would just go to one dealer and wouldn't shop around for the best rate... I always assumed it's because price is no object for those people. But now I understand that when you find that honest dealership that really goes above and beyond for you, you will get one of the better rates and certainly some of the best service. More