Elgin Toyota
Streamwood, IL
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I want to acknowledge Gary Puglia for the excellent experience I had at Elgin Toyota and the 2012 Corolla. His knowledge and professionalism were head and shoulder above the salesmen I dealt with at ot experience I had at Elgin Toyota and the 2012 Corolla. His knowledge and professionalism were head and shoulder above the salesmen I dealt with at other dealerships. Mr Puglia and Elgin Toyota earned a 5 star rating in my book. And I won't hesitate to refer them to family and friends. More
I do not like buying cars but this is the best experience I have ever had with the process. I found the used car I liked on line, called in and spoke to Mike Herbert, Sales Professional, to confirm the price I have ever had with the process. I found the used car I liked on line, called in and spoke to Mike Herbert, Sales Professional, to confirm the price and that the car was still available. He was waiting for my wife ( the car was for her) and I when we got there. We took a test drive and returned to his office to finalize the deal. In the process we met Bob Ellis, General Manager and Robert Soto, Finance Manager. Also Rob Starosta, Assistant Service Manager, was very helpful in getting some marks on the body corrected to my complete satisfaction. Everyone was friendly and helpful, an overall good experience. More
We researched, reviewed and requested price quotes all on line. Elgin Toyota was extremely helpful throughout the entire process. The offered the best price and was able to deliver the car that we requested. line. Elgin Toyota was extremely helpful throughout the entire process. The offered the best price and was able to deliver the car that we requested. Wonderful experience all the way around with Mike, RJ and Elgin. More
Elgin Toyota is a great dealership - Friendly, knowledgable employees. I have purchased several cars there over the past 15 years, had my cars serviced at the dealership, and every experience has knowledgable employees. I have purchased several cars there over the past 15 years, had my cars serviced at the dealership, and every experience has been great. Gary Doty is a friendly, knowledgable and terrfic salesman - no pressure, knows his cars and was very helpful repeatedly getting us into the right car for a great price! Definitely recommend!! More
I had purchased a new Prius 3 recently and the reason for this post is just to re-iterate what a nice dealership along with their sales man Bob Jacob were to deal with. I recently stopped in to a Toyota deal this post is just to re-iterate what a nice dealership along with their sales man Bob Jacob were to deal with. I recently stopped in to a Toyota dealer on South Orange Blossom Trail in Orlando and was treated so badly and unprofessionally that it gave me renewed appreciation for Elgin Toyota so I'll probably give them any future business. I'm happy to have them in my back yard in Elgin. They do it like it's supposed to be done, honestly, respectfully, and very professionally. I'd highly recommend them to anyone. More
I have never had a better experience buying a car! Marlon was awesome, got us the best deal (and trust me - we shopped around!) AND treated us with respect. We came in with an expectation to have yet another was awesome, got us the best deal (and trust me - we shopped around!) AND treated us with respect. We came in with an expectation to have yet another disappointing and frustrating experience and we left the place as a happy couple of Toyota Sienna owners. Halfway through the whole deal I told Marlon that I would leave reviews for him and recommend him even if the deal did not go through. But it turned out Marlon was going to work with us to get us what we wanted, and then some :). We waited a bit longer to sign the papers, because there were a lot of people in that night, but once we were in the office - we were out very fast. All in all, awesome experience and will come back here. More
I can’t believe I’m writing a review thanking someone for selling me anything. This is the first for me. Mike Herbert took considerable time making sure the car I picked out would make my wife and me happy. selling me anything. This is the first for me. Mike Herbert took considerable time making sure the car I picked out would make my wife and me happy. And it did. He offered the options that fit into my needs and price range. Thus far he’s called a couple of time just to make certain I was happy with my purchase. So sure, anyone can say the price was right and the service was good when buying a car. But everyone at Elgin Toyota made me feel like I was special. Simply everyone I came in contact with really and sincerely cared about providing a service beyond my expectations. You just don’t find that level of service very often. I’ve been buying cars for over 40 years and this is the first. Thanks Mike and Bob. Sincerely, Ira H More
I came to Elgin Toyota today to have my car looked at for noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan. He was so professional as soon he approached the car. He had a smile on his face that made me feel welcome, he then asked what could he help me with. At this point I thought in my head ok here goes nothing and im sure he's about to look at me like im nut's when I tell him my issue. Instead he was more then helpful. He asked several different quetions to help pin point my concern. So I left the dealer after this and waited for a call, around 2 pm I received a call just as I was told. I have to admit at this point I thought ok here comes the sales pitch. But was I wrong. I have to admit in my mind I planned to try a tactic to see if he would just try to sell me something extra. So he prceeds to tell whats going on with my car and what they found during the look over on my car. So I figured here is my chance I challanged him on the back brakes, knowing i just had them done not long ago. He replied nope brakes all look good. Then at that point told me what the cause of my noise was. He let me know about a few other things that needed attention also. He explained what the car will need in the future so I can be prepared for that expense. What I must say about the way I was treated has now made me look at dealers in a different way. He went so far out of his way I can say Elgin Toyota will now be my one stop shop. I also Let him know that I would only like to deal with him in the future cause I was so amazed at how I was treated. Please If anyone ever wants a great experiance ask for this young man at Elgin Toyota.... Thanks again Ryan and keep up the hard work. More
We had a great experience and an excellent deal!! I had been going to Elgin Toyota for my service work for many years with my corolla and had loved their service. My family is growing with three kids we ne been going to Elgin Toyota for my service work for many years with my corolla and had loved their service. My family is growing with three kids we need to move up in size vehicle and we received a letter of promotion from Elgin Toyota. I had contacted the store to see what the bargains were and spoke with Bozena, she was very patient with me. She went over my options and different finance incentives and other questions and concerns I had over the last three weeks. We came in three different times to test drive the car and to have our car appraised. We met with the manager Adrian and he was nice enough to go over the different options as well. After getting them to give a little more for our trade we finally made a decision and bought a new Sienna and we love it! Thanks to Bozena for being patient with us, we would definitely recommend all friends and family to her. Love my new car!!! More
I wouldn't buy a car from anywhere else. Went in with an idea of what I wanted and they were able to work with me on the price. It was enjoyable to not only work with their salesman but also manager Mark an idea of what I wanted and they were able to work with me on the price. It was enjoyable to not only work with their salesman but also manager Mark Garvin was of great assistance and made sure I made the right choice on selecting my new car. THANK YOU Elgin Toyota!! More