Elgin Toyota

I have been taking my car to Elgin Toyota for several years for scheduled maintenance on my 2008 Yaris, and the service has always been excellent. When I had an issue with recent brake service, Ankeet an years for scheduled maintenance on my 2008 Yaris, and the service has always been excellent. When I had an issue with recent brake service, Ankeet and Darryl were exceptional in listening to my issue and taking care of the problem. They took the time to explain the previous service and what could have caused the issue to persist while taking great care to take another look at my vehicle free of charge and make the adjustments. They provided me with a loaner car so they could make sure the job was done right and minimized the inconvenience to me. They promptly returned any phone calls and kept me up-to-date on my car's progress. They do appreciate their customers and will go above and beyond to resolve issues and make sure that service is done correctly. As I noted, I have been taking my car there for years without any problems, whereas other dealers in the area have not addressed concerns and have tried to up-sell unnecessary service. Elgin does not, and I appreciate them for that. It is a clean, efficient facility, and we will be comfortable bringing our car back even after what could have been a negative experience. More

Greeted immediately, found and took test drive with model I wanted. Agreed to discount offered through my union. Got me the exact car that I wanted in a timely fashion and offered a good price on my trade- I wanted. Agreed to discount offered through my union. Got me the exact car that I wanted in a timely fashion and offered a good price on my trade-in (compared to Car Max). Took lots of time explaining all the features and had the car ready to go. Offered to help me if I need help understanding all the new technologies - just bring it in when the salesman was available during the week. Overall a great experience compared the previous experience I had had with a different dealer on my last car purchase. More

I have recently bought a new toyota sienna with Jose Gonzalez, i must say of all the cars i have purchased this was by far the best experience due to Jose's professional experience. He was understandin Gonzalez, i must say of all the cars i have purchased this was by far the best experience due to Jose's professional experience. He was understanding and not over the edge pushy. He knew what he was doing and explained everything in a way for me to understand. Very happy with my purchase. More

Great experience at Elgin Toyota.... Marlon Poole was teriffic to work with, his knowledge and professionalism makes him an asset to this dealership. Thank you!!! teriffic to work with, his knowledge and professionalism makes him an asset to this dealership. Thank you!!! More

Ryan Baum, was extremely helpful during my last visit to Elgin Toyota dealership servicing my 2003 Toyota Camry, that Purchased brand new in 2002. In my opinion Elgin Toyota offers the best service in tow Elgin Toyota dealership servicing my 2003 Toyota Camry, that Purchased brand new in 2002. In my opinion Elgin Toyota offers the best service in town with reasonable prices. Try you like it. More

Had a great car buying experience! Carlos was very friendly and knowledgeable. I was very pleased with the whole process. Carlos answered all of my questions and went over all details of my car with friendly and knowledgeable. I was very pleased with the whole process. Carlos answered all of my questions and went over all details of my car with me. It was a quick and easy process! Thank you Elgin Toyota! More

This is the second time we've purchased a car from Elgin Toyota and both times we've been completely satisfied with the service received. Carlos and Bob were very patient and informative as both my h Elgin Toyota and both times we've been completely satisfied with the service received. Carlos and Bob were very patient and informative as both my husband and I asked several questions and wanted detailed description of everything involved in purchasing our new car. I would feel absolutely comfortable in referring people to Elgin Toyota. More

Ali did a great job for me. Low pressure, very informative and looked out for my best interests. I feel he provided the caliber of sales and customer service I would provide my own customers. informative and looked out for my best interests. I feel he provided the caliber of sales and customer service I would provide my own customers. More

We were looking all over for a nice and clean minivan, we 've seen them online and decided to visit few dealers, When we arrived to Elgin Toyota, we met with Angela, she showed us around, the van was in gre 've seen them online and decided to visit few dealers, When we arrived to Elgin Toyota, we met with Angela, she showed us around, the van was in great shape, had shown us all the records, we felt we got a great deal, decided to buy it on the spot! We definitely would recommend these guys at Elgin Toyota! More

Everyone at Elgin Toyota is very friendly! However, I am a huge fan of Marlon Poole. He takes his time to explain all the details and does not get annoyed when I asked him all my questions. I am a female a a huge fan of Marlon Poole. He takes his time to explain all the details and does not get annoyed when I asked him all my questions. I am a female and I have been treated very rudely by other car dealers. This is not the case at Elgin Toyota. They will take the time to answer any and all of your questions. This is our third time buying a car from Elgin Toyota and Marlon. Marlon never pressures you to make a decisions and makes sure the car you buy is the right fit for you. It took me over a month to decide to buy a Swagger Wagon from Marlon. He never pressured me to buy and he took the time to help me weigh all of my options. Two bits of advise. One, if you are looking to purchase a car, go to Elgin Toyota and ask for Marlon Poole. Second, listen to Marlon! He knows what he is talking about. He will point out little things that you would never think about looking at. He draws your attention to little details that are often overlooked. More