Elgin Toyota

I went third time to this dealership. People here are more than friendly and kind to help. I had previously visited Libertyville location, and had awful experience. Elgin Toyota has very helpful staff. I more than friendly and kind to help. I had previously visited Libertyville location, and had awful experience. Elgin Toyota has very helpful staff. I have not experienced such a wonderful customer service. I was served by Rudy Rios, starting from initial greeting to explaining about what service was done on my car, wait time, service area, helping understand what my car needs, quality of service, etc. was beyond expectations. I strongly recommend to work with Rudy Rios, who ever visits this location. Thanks Rudy! More

The person I negotiated with buying a new toyota corolla was very honest in terms of pricing and easy to worked with. no hassle and would highly recommend Dustin Boundy with my friends and relatives. was very honest in terms of pricing and easy to worked with. no hassle and would highly recommend Dustin Boundy with my friends and relatives. More

LOVE these people! Just recently bought a Camry and absolutely adore my car. Unfortunately, I had an issue with the warranty company about coverage concerning damage to my tire and wheel. I walked in a absolutely adore my car. Unfortunately, I had an issue with the warranty company about coverage concerning damage to my tire and wheel. I walked in and spoke with my original salesman, Moe Jahanban, and he started the ball rolling to rectify the situation. The general manager, Bob Ellis, introduced himself and told me that he would hold the warranty company responsible and the situation would be handled accordingly... It was! I not only received a new tire but also got my wheel rim fixed. Thank you so much to the manager in the service department that I dealt with (I'm sorry I don't recall your name but it was 6/12/13 and you were amazing!), Bob, and Moe. You all made my car buying experience a positive one and could not be more grateful. Thank you, thank you, thank you! Ingrid V. More

I came to Elgin Toyota because their prices were best in 50 miles. I stayed with them because if the honest people, and no B.S. approach. They were fair with my trade in value and treated me with respect. 50 miles. I stayed with them because if the honest people, and no B.S. approach. They were fair with my trade in value and treated me with respect. They have an honest, friendly staff that I would not hesitate to do business with them again. More

My dad was looking to get a new car for me and received a call from Don Smith about a good deal for a new Toyota Corolla in April. (My dad had previously bought a Corolla in 2009.) We scheduled a time to vis call from Don Smith about a good deal for a new Toyota Corolla in April. (My dad had previously bought a Corolla in 2009.) We scheduled a time to visit the dealership and Don helped us find a perfect 2013 Special Edition Corolla in an awesome color called Hot Lava. This car has many special features that Don showed me how to use. I get tons of compliments and positive looks from other drivers even on the road. I would and have recommended Elgin Toyota to friends and people interested in buying a new car. Don Smith is very friendly and everyone there goes the extra mile to give good customer service to their clients! More

I love Elgin Toyota! Went there to buy my Camry Hybrid!! They showed me how to use the radio and how to connect my phone to the car!! The salesman were all so nice and friendly. Nothing like other dealers! They showed me how to use the radio and how to connect my phone to the car!! The salesman were all so nice and friendly. Nothing like other dealers! More

Purchasing a car from Elgin Toyota was my best experience ever!Sales staff Dustin Boundy and Carlos Galvarez were very professional, friendly and pleasure to work with.They made the whole process fast, and ever!Sales staff Dustin Boundy and Carlos Galvarez were very professional, friendly and pleasure to work with.They made the whole process fast, and easy since I had my 3 month old with me.I will recommend Elgin Toyota to everyone! More

Elgin Toyota was warm and inviting. Everyone I came in contact with was very friendly. I was given different style options and choices based on my budget. I never felt pressured. Carlos was very knowle contact with was very friendly. I was given different style options and choices based on my budget. I never felt pressured. Carlos was very knowledgeable. It can be very intimidating as a female going into a dealership on your own. I felt at ease and very comfortable. Everything was explained in detail to me. All my questions were answered. I got exactly what I wanted and I am so happy with my new car. I would definitely come back and recommend Elgin Toyota to purchase a car. More

Having not purchased a car in 10 yrs, & having a poor experience the last time I did so, I was dreading car shopping. I went to several dealers, who either didn't know anything or made me feel pressured. experience the last time I did so, I was dreading car shopping. I went to several dealers, who either didn't know anything or made me feel pressured. Then I went to Elgin Toyota & met Marlon Poole. Mr. Poole knew & shared every detail about the cars I was interested in. He helped steer me towards the right one for me, when I had trouble making up my mind, without pressure tactics and with a great sense of humor to boot. He went out of his way to secure the only color car I liked to cinch the deal. Marlon made this car buying experience a very pleasant one. More