Elgin Toyota

From the moment I arrived I was greeted and treated in a friendly, positive manner. My salesman Carlos Galvez was outstanding. He truly made leasing a Prius a quick and easy experience. Carlos explained friendly, positive manner. My salesman Carlos Galvez was outstanding. He truly made leasing a Prius a quick and easy experience. Carlos explained the vehicle I was interested in and its many features. He took his time with me and answered all my questions. He explained, and more importantly, demonstrated the various features of the vehicle. There were no high pressure sales gimmicks like other dealers employ. (And after buying/leasing vehicles for over thirty years, I've had my fair share of them). Carlos constantly kept me apprised of my wait to enter the finance department. It was a busy Saturday and there were many sales occurring on this day. I had a previous positive experience purchasing a Scion from this dealership and can attest to the service departments positive customer concern also. I have had all my service performed at Elgin. This dealership never disappoints me. Their quality and commitment to the customer extends after the sale is completed. I met the Sales Manager Mike Yorty after the lease price was agreed upon and the value of my trade considered. Mike congratulated me and took the time after the deal was made to come over and talk with me. He treated me as a person and not just another "sale". He came over again while I was waiting to enter the finance department, and even though it was a busy Saturday afternoon/evening, he took the time to ask if there was anything I needed, (coffee, water etc). He didn't have to come back, the sale was made, but he did because, I believe, this dealership really is committed to customer satisfaction. I have purchased in the past from Elgin Toyota due to its pleasant relaxed atmosphere. I was not disappointed returning to this dealership. I cannot say enough about the professionalism and true customer concern of these two men. When my lease expires, there is no doubt I shall be returning to this dealership. If you want a haggle free positive buying/leasing experience, I truly recommend this dealership and it's great staff. More

Purchased a certified used Camry from the dealer a few months ago; have brought it in 3 times to have a severe leftward pull checked. Each time they have said it was fixed; each time when I drive it home months ago; have brought it in 3 times to have a severe leftward pull checked. Each time they have said it was fixed; each time when I drive it home it is not. They have zero ability to diagnose and correct the issue. I will never return to this dealer to purchase a vehicle or have service performed on a vehicle. More

My name is Prudencio Duarte. on sep 28th I purchased a My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the process, Even thought we had bought many new cars before,our second car at Elgin Toyota . Tancho explain everything with detail he took the time to setup my radio stations and to set up bluetooth so I could use my phone. Also he was very attentive asking me if I wanted anything to drink even taking the time to prepare coffee .overall I had the best experience throughout the buying process even better than when I bought my Lexus and I think the difference was Tancho .once again Thank You . Ps continue treating people with professionalism . More

We went to inquire about Toyota corolla and This is the best customer service I have ever received. Don Smith is provide the best customer service I have ever received in my life. best customer service I have ever received. Don Smith is provide the best customer service I have ever received in my life. More

Amazing 10 off 10. Mind blowing. Cant get better. Will definately buy again. Will go 10 more times from don smith. Don don don. U r the man. definately buy again. Will go 10 more times from don smith. Don don don. U r the man. More

customer service is nice. people are great and they understandwell.service is great.he is very proffenational. he is always ready to help.if you want to buy car go there. understandwell.service is great.he is very proffenational. he is always ready to help.if you want to buy car go there. More

Overall very satisfied with everyone I dealt with throughout my used car purchase. Although I had some issues post sale that needed to be cleared up, Adrian (General Sales Manager) and Ankeet (Servi throughout my used car purchase. Although I had some issues post sale that needed to be cleared up, Adrian (General Sales Manager) and Ankeet (Service Manager) we very helpful and resolved all of my concerns. Looking forward to the new dealership! Thank You, Matt West More

Very pleasant car buying experience at the Elgin Toyota! RJ and Bozena were very responsive in negotiating the price through email - great customer service! Also, the price offered was the lowest among oth RJ and Bozena were very responsive in negotiating the price through email - great customer service! Also, the price offered was the lowest among other dealerships. Bozena was extremely knowledgeable in all aspects of the car buying process, as well as in all the details about our new Prius. We have contacted a number of other dealerships, but none were able to offer us a lower price quote or even comparable customer service. Definitely recommend this dealership, very easy to work with. More

I discovered Elgin Toyota while researching dealers in the northern Illinois area and decided to do as much buying as I could without visiting a dealership in person, aside from driving two Camrys in my l the northern Illinois area and decided to do as much buying as I could without visiting a dealership in person, aside from driving two Camrys in my local area: the XLE and the SE V6. Elgin Toyota was highly recommended by Consumer Reports Subscription service; I otherwise would not have been aware of this dealership. After making an initial contact with Erica Mason online, she was completely upfront with pricing, guided me through the options available on each vehicle and provided a simple and hassle-free car purchasing experience. When the deal was complete, I traveled the two hours to Elgin and the drive was well worth it. Although the paperwork took some time, I left with a new insurance card, new license plates and a Navigation system that was programed to get me home in my new Camry SE V6. Best new car transaction ever. More

I cannot recommend the team at Elgin Toyota enough! After 4 days of visiting other dealerships I gave the internet a shot and strung up an excellent price over email that was very upfront, fair and wit After 4 days of visiting other dealerships I gave the internet a shot and strung up an excellent price over email that was very upfront, fair and without any bait type tactics. RJ, the internet specialist was very professional, patient, and helpful. The same evening, I visited Elgin Toyota and met Tancho and Mike who together found time to speak with me as they were closing up 3 other deals and the end of the shift. Everything was as advertised and I left with the car. The next morning I returned completed the paperwork and was out the door in less than an hour...WOW! Tancho hopped in the vehicle setup my phone and demonstrated all the options before letting me leave. I was personally thanked and welcomed to the family by the owner, met the service team, and left with some parting gifts on behalf of the dealership! I will be back for my next car if its a Toyota definitely. Great Job by all at Elgin! A proud customer. Cheers! Sean H More