Elgin Toyota

My husband and I inquired about a specific vehicle online. The query was answered quickly by Erica and followed up with a phone call. Other questions were answered by Erica quickly as well. Another online. The query was answered quickly by Erica and followed up with a phone call. Other questions were answered by Erica quickly as well. Another local dealer never answered our online inquiry. Next we made an appt with the dealer to see the vehicle we were interested in and when we arrived we were waited on immediately. We were treated extremely well, like a guest would want to be treated. All of our questions were answered and we were not pressured or "sold" anything. We left with the vehicle we chose at a price less then we expected to pay. My husband and I would highly recommend this dealership to anyone we know. More

I had such a positive and amazing experience at Elgin Toyota. Mike Herbert was so nice, informative, and helpful. The color car I wanted was not available on the lot but he and Carlos Galvez worked hard Toyota. Mike Herbert was so nice, informative, and helpful. The color car I wanted was not available on the lot but he and Carlos Galvez worked hard to locate the car I wanted. The car was delivered in a timely manner and the communication was excellent as I was continually informed of the progress. Mike is not only experienced, but he always had a big smile and was extremely patient, generous and accommodating. Without a doubt, I would highly recommend him to family and friends. Even though there is a closer dealership to me, I will continue to give my business to Elgin Toyota. More

I had been in the Market for a couple months looking specifically for a Toyota FJ Cruiser. So I had done a lot of homework and was watching lots of dealerships waiting for the right look and price. specifically for a Toyota FJ Cruiser. So I had done a lot of homework and was watching lots of dealerships waiting for the right look and price. I am from Wisconsin, so when I saw several good looking vehicles in the Greater Chicago area, we put together a road trip to go see them. The first place we stopped was Elgin Toyota. I was first struck by the enormous inventory they had on hand, only to find out that what I saw was only half of what they had available (remote lot). The next thing I noticed as we walked up to the showroom was the friendliness of everyone. Yes I know they get paid to be friendly, but it was much more genuine than that. We had spoken to Augie Celaya earlier in the day about the vehicle, what a pleasure this young man is to work with. We had driven a Cruiser earlier in the month at another dealership and the pitch from the rear seat was annoying enough that we left. Not the case here, no push, just quiet, a few directions, info when we asked. Let me drive the vehicle. This was a 2012 and was in immaculate condition and the sticker was no shock. It had about everything I wanted except remote start, not a biggie. I may have stopped right there but not going to see the other vehicles could be recipe for buyers remorse. So we continued on our road trip and visited two other dealerships, the vehicles were nice, and the prices not far off. I was glad we went as it confirmed to me that the staff and vehicle at Elgin were probably right for me. So to make a long story kinda short... we went back sat with Augie, bargained and had some great conversation and laughs. When it came down to it we were not pressured for extended warranties or other extras, just made aware. I had a 2010 Elantra to trade and I don't think I could have got more for it anywhere. We drove away that night in the Cruiser, very pleased. Buyers remorse, whats that? I would recommended Elgin Toyota and Augie to any one looking for a good deal on a new or used vehicle. BTW. the remote start I wanted, Augie called me a week later, the second set of keys had been returned by the previous owner and there was a remote start with it... perfect ending to to perfect purchase. Thanks Elgin, Thanks Augie! More

Bought a used car from Frank Cruz who was a good salesman not too pushy and good service. However after closing the deal with finance, keys appeared to be lost. In walks Tom Morris, Assistant Service Manager not too pushy and good service. However after closing the deal with finance, keys appeared to be lost. In walks Tom Morris, Assistant Service Manager, Tom found the keys within a minute or 2 and we were on our way. 2 days later we found some issues with the car (check engine light, car bought as is) that needed somewhat potential expensive repairs. Back to the dealer we went, Tom Morris was there to greet us and we left the car. After service looked into the problems we needed what I am sure is well over $1,000 in repairs, we had driven the car only 10-15 miles. After 1 day in the shop Tom called and assured us the car would be taken care of and they had already started to take the engine apart for repairs. Several days went by and we talked to Tom on a daily basis and he assured us this would be taken care of. When we picked up the car, things were actually taken care of well beyond my expectations. I don't usually write reviews but Elgin Toyota, Tom Morris and the service team were outstanding, standing by the product they sold. I have had great service at other Elgin dealers over the years but Elgin Toyota was outstanding, will be back in a year or so to look at a new car for me. More

We received first rate service and negotiated a fair price for our new 2014 Toyota Camry Hybrid We would definitely buy here again.We love the car. price for our new 2014 Toyota Camry Hybrid We would definitely buy here again.We love the car. More

It was a great buying experienced. I was hesitant at first to go to any dealership because of my unpleasant experienced in the past. I owned a total of four Toyota's over the years, and it was always a first to go to any dealership because of my unpleasant experienced in the past. I owned a total of four Toyota's over the years, and it was always a hustle dealing with the sales person. I started my search through the internet two weeks ago until I met Erica who has been very helpful with my search. Today, going to Elgin Toyota we met Mr Celeya who has been very cordial and friendly putting us at ease from the start. He has been very fair and straight forward with the deal. He was patience and thorough with the tutorial instruction of the vehicle. We will surely recommend him and Elgin Toyota to our families and friends. This was a great and awesome buying experienced. Vic and Cora Villaverde (Highlander 2013) More

Elgin Toyota internet department (RJ) was the first to respond with a written offer for a new 2014 Tacoma DBSC TRD Off Road, within 1h after the request! They also had the lowest price which was significa respond with a written offer for a new 2014 Tacoma DBSC TRD Off Road, within 1h after the request! They also had the lowest price which was significantly below MSRP. -No other Toyota dealer matched the price or came back with a written counter offer- Ali (sales) did a great job keeping the price at the previously quoted level. No tricks, no BS. I planned on placing an order for the car to get it delivered 4-6 weeks later since Tacomas are not as common on stock at dealers, but Elgin Toyota located one at another dealership and transfered it within 24h. Overall very good Job from RJ & Ali More

I purchased a 2011 Camry from Elgin Toyota. Carlos was the salesperson on this sale and he was great. He got answers for all the questions that I had on the vehicle and the deal and really wento bat so t the salesperson on this sale and he was great. He got answers for all the questions that I had on the vehicle and the deal and really wento bat so to speak on any the requests I had and went the extra mile to get everything complete on the deal, like finding all the manuals on the car and making sure the car was detailed. I highly recommend Carlos for any sales, he is very friendly and knowledgeable as well. More

I went in justto explore my options, not sure if I really wanted the Hybrid, I probably didn`t know enough about the car to begin with, I met Bo and she explained every aspect of Toyota hybrid technology, t wanted the Hybrid, I probably didn`t know enough about the car to begin with, I met Bo and she explained every aspect of Toyota hybrid technology, the car is great I really enjoy my gas mileage, Very happy with the dealership, the treatment, looking forward to enjoy my car for years to come, Andy More

The way they build up how buying a pre cetified is the greatest thing in the world. I took my vehicle in within a month and havd to have $1300 worth of repairs. My brakes were shot they are the only place greatest thing in the world. I took my vehicle in within a month and havd to have $1300 worth of repairs. My brakes were shot they are the only place I heard of that re conditions brake pads. The brake rotors were shot but they said they could save the pads. Wheel bearings were also replaced. I wonder who is certifying these vehicles. More