Elgin Toyota

Surprisingly My Best Dealer Experience Marlon and Erica were seriously a pleasure to deal with. The negotiation was done before I stepped foot in the dealership. I got a great deal, a great Marlon and Erica were seriously a pleasure to deal with. The negotiation was done before I stepped foot in the dealership. I got a great deal, a great car, and excellent service. I know this sounds like an ad, but I would recommend you to try them for yourselves. The only thing negative I have to say is waiting for finance took forever. I know I will definitely deal with Marlon again. Even the GM came out and said hi(forgot his name). Kudos to the team for the best car buying experience I have had. More

Mr. Don Smith - Professional, experienced, respectful and helpful. Overall a 5 star (*****) salesman Thank You Mr.Smith This is my 2nd time pur helpful. Overall a 5 star (*****) salesman Thank You Mr.Smith This is my 2nd time purchasing from Elgin Toyota and would consider them again in the future. More

Job well done!! Working with Tom Licata was an enjoyable excellent experience. It is so nice to work with someone who is humble, knowledgeable and not pushy. We already own a Toyota Camry and LOVE it, now excellent experience. It is so nice to work with someone who is humble, knowledgeable and not pushy. We already own a Toyota Camry and LOVE it, now we are leasing our second one. Erica Mason was very helpful with her internet sales service when we phoned for a price. Actually, her leasing price was what brought us into the Elgin location. Once Tom took over I knew this was where we wanted to do our business. It was informative, painless and best of all in our price range. Thanks to all who helped make this such a smooth transaction. More

I had an excellent experience at Elgin Toyota. Tom Licata was extremely professional and provided phenomenal assistance. I would recommend Elgin Toyota to anyone I know including my family, was extremely professional and provided phenomenal assistance. I would recommend Elgin Toyota to anyone I know including my family, More

I bought a Toyota rav way cheaper than I could find at other dealers don smith even picked me up in the morning cause I had no way to get to dealer its over a hour away there was no b.s or any pressure iv other dealers don smith even picked me up in the morning cause I had no way to get to dealer its over a hour away there was no b.s or any pressure iv been buying new cars since 1982 this was the first time I truly knew I got a great deal and top service. More

We bought a Prius V 2 years ago from Elgin Toyota and were very pleased with the sales experience. We like this dealership so much that we bring our car there for service, even though we live in Chicago were very pleased with the sales experience. We like this dealership so much that we bring our car there for service, even though we live in Chicago. Everyone is very friendly, knowledgeable and responsive. When it came time for a 2nd purchase, we returned to Elgin Toyota. We purchased a Prius C last week. The sales experience was great (with one exception I will note below). Gary Doty is so nice and easy to work with--maybe the friendliest car salesperson we've ever dealt with. We wanted to trade in our Subaru Forester, but were concerned that the offered price would be too low (based on what we received for our last trade in and knowing that dealers typically do not pay much for trade in's). Knowing this, we took our car to CarMax first, to see what they would offer us. Elgin offered less than half of the CarMax price. When we showed Gary the written offer, he pushed for us to get only slightly less than the CarMax offer for our trade in. We accepted it as it was much easier than driving back to CarMax. The only minor issue with this purchase was Gary was not very familiar with the Prius C. It is understandable (I guess) given it is a relatively new model, and they haven't sold many of them. For example, he told us it had a back-up camera, and only after I read the written materials closely right before the purchase did we find out it did not. As this was an important feature, I would have been really angry to find this out post-purchase. Luckily we were able to have it installed (for an outrageous $800.00). I blame Toyota for not having this feature in this car (it is standard in Australia)! but the sales team should know these things. Also, when we bought our Prius V, someone (not the saleswoman) sat with us in the car and explained some of the features, and programmed things for us such as the GPS/home feature, entune system, etc. Gary did try to do this, but obviously wasn't familiar and was unable to. We had to spend some frustrating time doing this ourselves. I don't know if it was because this was a less expensive model that they didn't have their expert sit with us like last time or why this was the case. Having said that, this was only a minor detraction from a near perfect car buying experience. We will happily continue to bring both our cars to Elgin Toyota. More

Don Smith is great. He was not pushy or aggressive, looked up and found multiple cars for us and then quickly got the car that we were looking for. We had a fantastic experience. looked up and found multiple cars for us and then quickly got the car that we were looking for. We had a fantastic experience. More

This was the best car-buying experience of my entire life! Erica helped us negotiate a great price (couldn't be beat by any other Chicagoland dealer) via email and had everything ready so that we could life! Erica helped us negotiate a great price (couldn't be beat by any other Chicagoland dealer) via email and had everything ready so that we could be in and out of the dealership - WITH MY NEW HIGHLANDER! - in 90 minutes. All of Erica's commitments on price were honored without question, and Moe did an excellent job of getting us through the process in record time. I will spread the word about Elgin Toyota. Thank you all! More

I tried this car buying service called CarBargains that contacts several dealers in your area and gets them to compete against each other for your business. I received 7 bids from dealers in the Chicagola contacts several dealers in your area and gets them to compete against each other for your business. I received 7 bids from dealers in the Chicagoland area and Elgin Toyota was the low bidder at $1,350 below invoice. I called Erica Mason on a Monday morning and told her I wanted a green Sienna XLE with AWD. They didn't have one in stock, but were able to trade for one with the dealer in Joliet. Erica sent me an itemized "out-the-door" price then and I saw that it was consistent with the markdown they had agreed to with CarBargains. I gave them a credit card number for deposit and they had the minivan in Elgin a few hours later. My wife dropped me off there that evening and I explained to Patrick Ellis that expediting the purchasing process for me would guarantee that I would give only the highest marks on the Customer Satisfaction Index survey from Toyota. He did his best and after filling out some paperwork and checking out the minivan, I found myself sitting in the finance office with Robert Soto. It didn't take him long to get me through the rest of the paperwork and I was out the door. I declined on all options, accessories, and extended warranties and was glad that they did not try to pressure me into buying them. All in all, I only spent about 30 or 40 minutes at the dealer for the entire transaction and can't imagine getting a better deal. I will never buy a car the foolish way again. Thanks CarBargains and Elgin Toyota. Most of all, thank you Lord Jesus for your great wisdom, mercy, and grace. More

After visiting 3 other Toyota dealers with less than satisfying results, I talked with and then visited Elgin Toyota. I had done a significant amount of research prior to talking to the dealers I visite satisfying results, I talked with and then visited Elgin Toyota. I had done a significant amount of research prior to talking to the dealers I visited. My negotiations with Elgin were straight forward and smooth. Elgin went above and beyond to get me the exact vehicle I wanted. I currently have 3 Toyotas in my driveway, and the next time I am shopping for a Toyota, Elgin Toyota is at the top of my list. More