Elgin Toyota

Easy, Fast and Professional I began my car search online and basically made the purchase with a couple of calls and 1- 5 hour drive. Best car purchase ever! I began my car search online and basically made the purchase with a couple of calls and 1- 5 hour drive. Best car purchase ever! More

Awesome service Excellent work! I would reccommend him to others! Very helpful! I love my car and will be keeping it for a while! Thank you so much! Excellent work! I would reccommend him to others! Very helpful! I love my car and will be keeping it for a while! Thank you so much! More

NO GAMES This was only the second new car that I have purchased, first one in 36 years. I never liked buying a new vehicle - too many games played by the deale This was only the second new car that I have purchased, first one in 36 years. I never liked buying a new vehicle - too many games played by the dealer. THIS experience was GREAT from beginning to end. Got a great quote to start the process (internet) and after comparing the quote from Elgin Toyota with my local dealership and another larger volume dealer in Iowa (they weren't even close), I knew the drive was worth it. Saved over $900 by purchasing from Elgin Toyota. The price was good, but the service was even better. I was thoroughly impressed. Erica eased my mind when I questioned the different prices for license fees from the local dealership and Elgin Toyota. She said that they quote a flat rate that is higher than what you actually pay for out of state customers and that my state would refund the difference (so we were getting an even better deal). I had called on a Friday about noon and said that I would need to pick up the car the next day. My local dealer had said that Elgin didn't even have the color of car that I wanted on their lot. Erica had Carlos check with other dealerships and they were able to get the car I wanted on the only day that both my wife and I had off together, so we had one shot to get this right. When we got to the dealership on Saturday, Carlos greeted us and set us up with Robert. Robert was very friendly and showed us everything we needed to know about the new car and even programmed paired both of our cell phones so we could use the hands free feature (state law in Illinois - which I didn't know) and not get a ticket. I can't say enough good things about the whole car buying experience that I received from Elgin Toyota. I am actually looking forward to buying new again and would HIGHLY recommend Elgin Toyota. GREAT people, GREAT prices, GREAT service. More

Purchase of 2014 Camry All personnel that I dealt with were courteous and professional. Tha test drive was relaxing. Showing the features of the car was complete. The pap All personnel that I dealt with were courteous and professional. Tha test drive was relaxing. Showing the features of the car was complete. The paperwork process was easy to do. This is my 3rd purchase at Elgin Toyota. I would rate the dealership a 10 out of 10. More

Great service, Great team, Great Price It had been over 12 years since I bought my last car (Toyota Camry) and was very nervous about starting to shop for a new vehicle, but after decided t It had been over 12 years since I bought my last car (Toyota Camry) and was very nervous about starting to shop for a new vehicle, but after decided to work with Elgin Toyota I know I made the best choice for me. I bought a 2014 Toyota 4Runner Limited and I love it. I drove over 2.5 hours to buy my vehicle and they made it worth it. Between the customer services team that I worked with on the phone (Erica and Bob) to the sales staff (Carlos and Otavio) through finance and even coming back to work with Rudy and service...exceptional experience. I waited until everything was said and done and I had my car for around a month now to write my review. I am as happy as I was when I left the dealership. I would recommend them to any of my friends and family and I know that if I ever needed anything they would be there for me. It is to their benefit to be a customer driven business, because they really wanted to earn me as a customer. Some of the dealerships I went to close to home honestly didn't really even care about earning my business and they wouldn't even give me the time of day. Elgin made me a priority. Thank you to everyone and I hope to see you all again soon on my next trip to the big city!!! More

Excellent service as usual This is the third car we bought from Elgin Toyota since 2000 every time after visiting couple of other dealers. Every time great price, great service This is the third car we bought from Elgin Toyota since 2000 every time after visiting couple of other dealers. Every time great price, great service and most important NO PRESSURE... allow us to take as much time to think and shop around as we need but always there to help every time we call with the question. Highly recommend and will keep buying in future as long as they maintain this kind of service. More

New sale through Costco.com Was recommended to Elgin Toyota by Costco through their new car purchase program. I had filled out a request for a quote, ten minute process, and Cost Was recommended to Elgin Toyota by Costco through their new car purchase program. I had filled out a request for a quote, ten minute process, and Costco forwarded it to Elgin Toyota. In less than thirty minutes I was sent a written quote and received a phone call from Erica and I made an appointment for Saturday morning. Walked up to the dealership door, was met by Don Smith and he immediately offered to help. I explained this was a Costco quote, he pulled paperwork and then took his time to show us multiple vehicles, explained option packages and offered a couple of test drives. In a short time we had a couple of options, colors, equipment, etc. I explained we were going to look at a different manufacturer, he did not try and stop us, no high pressure, he let the vehicle speak for itself. We did leave, go to a different manufacturer's dealer, test drove that, and then called Don before we even left the other dealer's parking lot. He said the car would be cleaned up in a hour, told him we'd be back in two. When we returned the car was out in front, cleaned and polished, and FULL of gas! Don took the time to review all the options, features, service explanation, etc. Waited a little while for finance to get to us (dealer was extremely busy), but was offered refreshments, and were constantly advised how much longer it would be. Finance department was a breeze when we did get in, new plates were already installed on the car and away we went. Had not met Erica in person but didn't need to, Don Smith took care of everything. More

Highlander purchase We were looking for a very specific model/trim level/color combination and all other dealers in the area told us it was impossible to get. Elgin Toyo We were looking for a very specific model/trim level/color combination and all other dealers in the area told us it was impossible to get. Elgin Toyota went above and beyond to locate our vehicle for us and we are extremely pleased. More

Prompt and responsive dealership I reached out to Elgin Toyota because they had the model of car we wanted. They made it easy for us to narrow down and buy the car we liked including I reached out to Elgin Toyota because they had the model of car we wanted. They made it easy for us to narrow down and buy the car we liked including a test drive, features explanation, finances options etc. I had been to another Toyota dealership and they were nowhere near as responsive to our needs as Elgin Toyota. I would recommend them to friends and family. More

best experience ever I went there about a month back and i was immediately greeted by Rob whom took care of the service process. He throughly explained everything and was I went there about a month back and i was immediately greeted by Rob whom took care of the service process. He throughly explained everything and was very curteous. The service director ankeet came and made sure everything was running smooth and we were happy. I felt my business was more then appreciated and it was a nice feeling. I have had terrible dealings with lombard toyota where i intially purchased the vehicle. I wish i went to Elgin Toyota and thanks to those great employees i will continue to bring my business there More