Elgin Toyota

Jared Chaimukda SO, SO Patient! I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in on Saturday had a 1:00 appointment. Jared took me right away, and guessed the time to be about and hour and twenty minutes. Turns out my daughter's car really needed to be repaired. Jared came out to tell me, and sent me home with a 2016 RAV4 loaner car (at no charge). Honestly, I am in foreign country when talking about cars. I don't really understand what they tell me. Jared was so kind and patient with me. He explained everything to me so that I could understand what was going on, and why this or that was important. This young man was so service oriented, I had to ask to speak to the manager. Due to his outstanding service, patience and kindness - I will bring my car, and my daughter's car in to Elgin Toyota! This "Assistant Service Manager," knows how to treat a customer. If Elgin Toyota is smart, they will promote him - he's an asset to the dealership! 5 STAR TREATMENT!! But ask for Jared! He can be reached at jchaimukda@blautogroup.com. You won't be disappointed! More

Outstanding Service! The service at ELGIN Toyota is phenomenal. Ryan Baum can take my description of a "clunk", "pssst", "squeak", or "thud", where I hear it and upon ins The service at ELGIN Toyota is phenomenal. Ryan Baum can take my description of a "clunk", "pssst", "squeak", or "thud", where I hear it and upon inspection can translate it into what needs to be fixed. If it is more than 1 thing requiring attention he can prioritize them and explain which is the most pressing repair. Ryan is the most courteous and knowledgeable service representative I have ever had the opportunity to work with. The service center maintains my 200,000+ miles Sienna so well that even at that mileage it is better than any other new vehicle I have ever purchased. I am so impressed with this service department that I travel 30 miles skipping all others to have my car serviced here. More

A truly awesome experience I was traveling thru the Elgin area on I-90 and had some transmission issues. I had just had the transmission serviced in Muskegon, MI and was surpri I was traveling thru the Elgin area on I-90 and had some transmission issues. I had just had the transmission serviced in Muskegon, MI and was surprised to have something go wrong. I headed to the nearest Toyota dealer. These guys really took care of me even though I didn't purchase from there or likely will go back because I live in Michigan. I had my black lab dog with me and they have a pet friendly facility. I was allowed to have the dog in the waiting room with everyone else and they even had treats and water for him. We even walked thru the car showroom! They worked on diagnosing the issue and re-serviced the transmission. As it was discovered serviced wrong by a Toyota dealer previously, they didn't even charge me! They worked on it for 4-5 hours and didn't charge me a dime. They said they would handle it with Muskegon Toyota dealership themselves. Great guys and gals there and I highly recommend using them for your service needs. More

The best and most reliable service department in the area. These guys are professional, courteous and fair. I've been getting both my Toyota SUVs serviced here for the last six or seven years. They never force These guys are professional, courteous and fair. I've been getting both my Toyota SUVs serviced here for the last six or seven years. They never force repairs on you and only tell you what you truly need done. They almost always provide loaner cars if your vehicle will be down for extended time. The new dealership is clean and they have a nice waiting area. Pricing is extremely fair. Wouldn't hesitate to refer any family or friends there for service or maintenance on their cars. Mike Barich and Ryan Baum are true professionals. Thanks guys. Keep up the great customer service. More

Fermen B - superior customer service Fermen has been excellent in assisting me with my new Avalon. Being a senior, the computer is very intimidating. Fermen had patience with me in hel Fermen has been excellent in assisting me with my new Avalon. Being a senior, the computer is very intimidating. Fermen had patience with me in helping me understand the many "entries" in the system. Besides, he is very knowledgable in all parts of the Avalon. He is very courteous in taking care of seniors - I know we seniors can be difficult in understanding any thing new. More

Great experience, great salesperson! Just visited Elgin Toyota new dealership and I must admit I was impressed. I am currently looking to purchase a new vehicle for my spouse. The deale Just visited Elgin Toyota new dealership and I must admit I was impressed. I am currently looking to purchase a new vehicle for my spouse. The dealership is impressive and the salesperson I worked with made me feel very comfortable about making a purchase from Elgin Toyota. He was courteous, professional and very knowledgeable! We contemplating which vehicle to purchase however, I assure that it will be from Elgin Toyota. More

Top Notch!!!! My Experience with Elgin Toyota has always been excellent through the years. My favorite Sales person is Marlon Poole. He always go the extra mile to My Experience with Elgin Toyota has always been excellent through the years. My favorite Sales person is Marlon Poole. He always go the extra mile to get things done in a speedy manner with great detail. I also, want to say something about the Director of service Mike Barich who runs the best service department I have ever seen. Keep up the great work guys. Thanks KL More

Shout out to David Hudson, Best Salesman I have ever had! I took my daughter in to buy her first car a month ago. We met David Hudson our salesperson and he took such good care of us! He not only put her in a I took my daughter in to buy her first car a month ago. We met David Hudson our salesperson and he took such good care of us! He not only put her in an amazing car, he also helped keep my granddaughter occupied (that alone means the world to me) I have told everyone I meet who's is looking for a car to go see him, because I am confident he will take care of them the same way he took care of my Daughter. More

Great experience I had a great experience with the dealer, very friendly and very nice. Great building, everyone was very friendly. I will recomend the dealer to other I had a great experience with the dealer, very friendly and very nice. Great building, everyone was very friendly. I will recomend the dealer to other friends and family. More