Elgin Toyota

If I want to define Thieves, I would say Elgin Toyota Dealer. In my deal to buy 2022 Toyota RAV4, they forced me to buy pro pack for $4995 which I did not want. That pro pack includes installing on my ve Dealer. In my deal to buy 2022 Toyota RAV4, they forced me to buy pro pack for $4995 which I did not want. That pro pack includes installing on my vehicle a GPS from SWAT company. I called SWAP to ask about its cost, they told me they don’t have license to sell it, but they give it to Elgin Toyota Dealer to sell it by installing it on the cars they sell. Wow!!! Also, in trade in my car, they give me a price of $19000, while CarMax priced my car with an official letter and willing to purchase it from me at the seen for $24000. Wow!!! So Elgin Toyota Dealer is taking advantage of the situation such that to make profit around more than $15000 in selling the car to me if we included the Dealer invoice price which is much lower than MSRP price which is not Negotiable anymore. In top of all of that, the sales people including their general manager were very rude and disrespectful. Therefore, I canceled my deal and went to another Toyota Dealer which was 180 degrees better. I never ever advice anybody to purchase a car from Elgin Toyota Dealer, unless if you wanted to pay thousands more on things you don’t want in the first place and you are looking for argument and headache then that is the best place to go. More

The team at Elgin Toyota helped me work through a long-distance purchase, which is something I have never done before. I flew from Montana to Chicago and drove home very happily in a 2017 MINI Clubm long-distance purchase, which is something I have never done before. I flew from Montana to Chicago and drove home very happily in a 2017 MINI Clubman. Very smooth transaction with no hiccups. I was never pressured or told I needed to purchase any additional anything. I showed up, the car was cleaned and waiting with a full tank of gas, I signed some papers and I was on my way. Thank you. More

We had purchased toyota camry hybrid on 3/21/22 at elgin toyta when we call to check price on phone representative Cynthia campos she told us 30.556 but we ill give u off 1000 on delivery fees plus your ube toyta when we call to check price on phone representative Cynthia campos she told us 30.556 but we ill give u off 1000 on delivery fees plus your uber discount 750 that bought the payment $28.806.00 from 30.556.00 the MSRP price plus when we called manger Bobby told us your APR be 4.99% but when we got there it went 5.43 little higher then what they told us our dealer umair ibrar told us you can not buy this car without propack protection that's $4995 but we will give u 1500 off that's made $3495 they pressure us to buy this protection that made the total tax and title fees total $34968.00 we made 7000 down payment on this car so balanced loan should be 28968.00 But the fiance manger Mr Kal charge us 30.968.00 instead of 28.968.00 he cheated 2000 extra we did not saw until we got home they offer cheaper deal to bring customers then they make them buy propack protection and charge them extra money they are not honest people from phone representative to car dealer to manger and fiance offer who charged 2000 extra I will not recommend any one to buy any car from here More

Great sales person and finance cars look very clean and very good services for customers very good services for customers More

Thank you for a fast and easy transaction. The agent was able to make an excellent deal that worked for us. Continue to provide the needs of your customers. Keep it up! 😊 The agent was able to make an excellent deal that worked for us. Continue to provide the needs of your customers. Keep it up! 😊 More

I was told the price of a Toyota 2022 MSRP carolla what is 22,400 on the phone. I went to put a deposit on the car and the price went up $5000. I asked why they couldn’t give me a direct answer but tried t is 22,400 on the phone. I went to put a deposit on the car and the price went up $5000. I asked why they couldn’t give me a direct answer but tried to sell me some products that I didn’t want. The manager came over and said he couldn’t sell me the price that was given to me over the phone. They did nothing but waste my time and I think their manager was rude. I wouldn’t do any business with them ever. More

BEWARE! Talked with the internet sales team about a 2022 Prius. Was sent a spec sheet with the price of the vehicle and was told we would have to come in to the dealership. We had every intention of buying Prius. Was sent a spec sheet with the price of the vehicle and was told we would have to come in to the dealership. We had every intention of buying the car with the price we had been given. After giving all of our information, the salesman came back and said to buy the car we would have to take their Protection Package ($4995.00). We declined, and the sales manager joined us to tell the story about the dealership having to make money, and how they hadn't laid off anyone. The car was not even to the dealership yet, so nothing had been done to it. They told us to take the protection package, or we couldn't have the car. We walked out. There is a reason this dealership has such a poor rating. Many other dealerships in the Chicagoland area. Suggest you try one of those. More

Horrible horrible experience! Stay away from this dealership! Rude and liars salesman and managers who force you to buy the extended warranty. They list the car at one price and then they move the pr dealership! Rude and liars salesman and managers who force you to buy the extended warranty. They list the car at one price and then they move the price up by thousands of dollars and I was told that if I don’t buy the warranty or finance with them they will not sale me the car. They gave me a super high rate after I told them I am approved with my credit union bank for 3times lower the rate they give me. They fulled me once but they won’t full me twice. If you want to have a customer once continue doing what you did to me and I promise You will not have a single returned customer. It’s a shame for Toyota’s brand that allows people like those working to represent the brand. Shame shame shame More

Contacted this dealership about a new 4Runner on there web site. The staff confirmed that the vehicle was available, however they demanded that I come to the dealership to negotiate the purchase. Even aft web site. The staff confirmed that the vehicle was available, however they demanded that I come to the dealership to negotiate the purchase. Even after I notified them that I was not local but I was willing to complete the sale virtually, they still demanded that the negotiation and purchase had to completed on site, even with the pandemic impacting so many people. I then started to look at dealer reviews and it’s clear that they want customers to come into the dealership so they can pressure naive buyers to purchase expensive extended warranties, artificially high financing rates, etc. More

Jun Suetto was very good. He was personable and patient. We bought a car from him. Nice guy! His boss is Siril. Thanks so much We bought a car from him. Nice guy! His boss is Siril. Thanks so much More