Elgin Toyota

Pleasant experience with Mike and the rest of the staff. Thank you for making it easy. Thank you for making it easy. More

**BUYER BEWARE** Classic bait and switch dealer. I was looking at a Rav4 Hybrid that was in stock at this location. Their own website listed the car at MSRP but when I arrived I was surprised that t I was looking at a Rav4 Hybrid that was in stock at this location. Their own website listed the car at MSRP but when I arrived I was surprised that there was a $5k markup. I had asked what was that about and they had said they were adding an optional ceramic coating as well as some type of low budget lo-jack system. The salesman had clearly mentioned these were optional, so I told him I decided to take the option to NOT add those things. He does the dance and comes back with his manager, the manager says they can't take those options off because once the car arrives they send it off to a 3rd party to have those options installed. Long story short we negotiated down to $3k over MSRP, but I still didn't feel right paying over MSRP. Then they tried to throw the classic "chip shortage" and "this is a hot vehicle", DUHHHH that's why I want to buy it! I ended up walking away from the $3k markup. A couple days later I ended up finding a better deal at MSRP. PLEASE think twice before talking to these scam artists. More

Very friendly people at the dealership. Specifically Violet helped find us the perfect car. I love my Camry and I owe it to her to have helped find it for us. And no hassles either. Specifically Violet helped find us the perfect car. I love my Camry and I owe it to her to have helped find it for us. And no hassles either. More

Violet was such a great help, I didn’t end up purchasing a car just yet but she definitely made it so I was well informed and confident for when I make my decision to buy. Will definitely be coming back to a car just yet but she definitely made it so I was well informed and confident for when I make my decision to buy. Will definitely be coming back to Toyota and asking for Violet. More

Servicio impecable , el Señor Tancho fue muy amable y me ayudó en todo, muy feliz ayudó en todo, muy feliz More

Good hospitality with Excellent sales and financial team. Specially Mr. Imran and Mr siril. Who makes buying process very easy. Specially Mr. Imran and Mr siril. Who makes buying process very easy. More

First of all, I appreciate the professionalism and etiquette of all the employees but one of them totally stood out. Violeta González, definitely when out of her way to make us feel respected and in g etiquette of all the employees but one of them totally stood out. Violeta González, definitely when out of her way to make us feel respected and in good hands. I believe great employees should be acknowledged and rewarded. It’s the American Way. Thank you Toyota in Elgin IL and Violeta Gonzalez More

I travel from Rockford to visit Joe in Service. He knows what he's doing. He knows what he's doing. More

I love the staff. They truly care about their customers. That's really hard to find now a days. They truly care about their customers. That's really hard to find now a days. More

I rarely write a review. I must say, they are here for their customers. They are so understand and patient and listened to all my concerns. Thank you. You earned a Loyal cust I must say, they are here for their customers. They are so understand and patient and listened to all my concerns. Thank you. You earned a Loyal customer. More