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Elgin Toyota

Streamwood, IL

4.8
1,061 Reviews

1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,061 reviews

November 22, 2023

Clean facilities, friendly people. KHALID gave me a fair deal, and made things possible. Thank you for your time and a great car! More

by atikutzu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid El-Gazzar
Nov 28, 2023 -

Elgin Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Elgin Toyota again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 12, 2023

Best service I have received from a car dealership. Super friendly staff, and incredible sevice! More

by abbott.bailey59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Poole, Bob Keissami, Daniel Amin
Nov 14, 2023 -

Elgin Toyota responded

Abbott, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 03, 2023

The team was fast to respond! ! They are Extremely polite and very Knowledgeable about product!!! More

by Eddie Galindo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siril Verma, Bob Keissami, Robert Soto, Sam Kim, Jesus Barroso
Nov 07, 2023 -

Elgin Toyota responded

I appreciate you for letting others know about your experience, Eddie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

October 31, 2023

THE WORST DEALER EVER! !! I HAVE BEEN LOOKING FOR NEW TOYOTA VENZA XLE IN WHITE COLOR. I'VE GOT A CALL FROM LIZET FROM ELGIN TOYOTA STATING THEY HAVE THE CAR IN STOCK. AFFTE More

by Karol Piepiorka
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
LIZET, AND THE MANAGER
Nov 01, 2023 -

Elgin Toyota responded

Thank you for leaving us this review, Karol. We strive to have every customer drive off our lot in a car they love, and it seems like the vehicle you were interested in was no longer available. If you’d like, we would be happy to find another vehicle to suit your needs. Please feel free to contact me if you have any other questions or inquiries. Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Nov 01, 2023 -

Karol Piepiorka responded

Christina, Do you even read reviews? The venza was never in stock!!!! It’s was in transit…

October 21, 2023

Everyone I dealt with was very friendly and professional. My service advisor went above and beyond by calling the dealership I bought the car at in another state to see if I had warranty coverage on the part More

by wboth1488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
Oct 24, 2023 -

Elgin Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

October 16, 2023

Incredible buying experience and fantastic customer service. You will be treated with respect and looked after when you go here. Make sure to ask for Mo! More

by josh.kolker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Jahanban
Oct 18, 2023 -

Elgin Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, josh.kolker. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

October 04, 2023

The salesman who helped me, Moe Jahanban was the best. Knowledgeable and helpful, made sure I was happy with everything. Will be back after this lease is over! Will tell anyone looking for a car to see Mo More

by annie-panico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Jahanban, Khaled Omran
Oct 06, 2023 -

Elgin Toyota responded

Thank you for leaving us this great review, Annie! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

September 21, 2023

Sales people OK. but the rest including plant manager HORROR. Never will come back and buy anything from this place. Anybody have case that counting money machine m More

by uscitizen4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moby Zuberi
Sep 27, 2023 -

Elgin Toyota responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Sep 28, 2023 -

uscitizen4 responded

That can by my pleasure, to explain wider this case. Please let me now telephone number and person name, to contact. I was assist my doughter to buy Higlander that time. My name is Andy.

Sep 28, 2023 -

Elgin Toyota responded

Andy, you may contact me at my direct line 224-238-4027.

September 13, 2023

Moe was terrific in helping me to find the perfect vehicle for my budget and needs. He made the process easy and enjoyable! More

by DR
Recommend Dealer
Yes
Employees Worked With
Moe Jahanban, Khaled Omran
Sep 14, 2023 -

Elgin Toyota responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

September 01, 2023

SLEAZY SLEAZY CON ARTISTS *SHUDDER* I went there with my son after they had emailed me a written offer for a Toyota Corolla Hatchback. The offer was OK (slightly below sticker). But when I got there, t More

by kociubin
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Siril Verma
Sep 06, 2023 -

Elgin Toyota responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Sep 06, 2023 -

kociubin responded

If you want to "move your dealership in a more positive direction" then stop engaging in sleazy, dishonest and illegal practices of false advertising. My experience was not an isolated occurrence. If you read other online reviews you will notice that it's a pattern rooted in your culture and shady business practices.