Elgin Kia

Worst Dealership Experience. Never Recommend to others. Sales person and Sales Manager are very pushy specially sales manager. They try to insult you if you don't buy car. never suggest anyone to go there. Sales person and Sales Manager are very pushy specially sales manager. They try to insult you if you don't buy car. never suggest anyone to go there. More

Great staff We were very fortunate to have Kostya help us with our purchase of a new Kia Soul. He was very knowledgeable and answered all our questions. Very frie We were very fortunate to have Kostya help us with our purchase of a new Kia Soul. He was very knowledgeable and answered all our questions. Very friendly and helpful staff, not at all pushy. More

My Experience My overall experience was very good, while working with Steve Napleton, Mike Medina, to get me into a car we really liked and financially met our nee My overall experience was very good, while working with Steve Napleton, Mike Medina, to get me into a car we really liked and financially met our needs and requirements. However I would have to say that the best part was while working with the product specialist Jason Scheib. Throughout he was there willing and able to answer all my questions, although when we got into the car for training this became the best part! I have never been shown or taught the equipment features as well as I was by Jason!!!!!!!!!!!!!! Sincerely, Ron & Gia More

Shook hands on an offer then was told price is too low Worked with Oscar Lopez on a deal for a car he was selling on his lot. Oscar and I negotatiated a deal which included him speaking with his boss sever Worked with Oscar Lopez on a deal for a car he was selling on his lot. Oscar and I negotatiated a deal which included him speaking with his boss several times. We agreed on a price and shook on it. Several minutes later his boss came out of the office and said no deal and that they are losing money on the car. They raised the price by another thousand and refused to budge. Very poor customer experience! More

New car Pete Mattison was really helpful and was very thorough when showing me and telling me about all the options. Great experience all together. . Thanks Pete Mattison was really helpful and was very thorough when showing me and telling me about all the options. Great experience all together. . Thanks again More

My new Kia Love my new Kia. The salesperson Pete Mattison was so helpful & professional. You need more sales people like him. He made my new car experience aweso Love my new Kia. The salesperson Pete Mattison was so helpful & professional. You need more sales people like him. He made my new car experience awesome. More

friendly service very friendly staff, especially pete. Would highly recommend and will continue doing business here.very helpful and courteous. A wide selection of veh very friendly staff, especially pete. Would highly recommend and will continue doing business here.very helpful and courteous. A wide selection of vehicles to choose from. More

Went in looking for used. Left with a new car. i recommend working with Erik Caban > He was a great sales consultant . Never forced any thing. Michae i recommend working with Erik Caban > He was a great sales consultant . Never forced any thing. Michael Medina> Was a Fantastic Sales Manager. Really helped us get are payments and the price of the car closer to what fit are budget. More

Napleton Kia in Elgin purchase pre-owned car I visited Napleton Kia In Elgin to take a drive test, the salesman Ricky Nguyen took care of my questions, and never tried to push about the purchase, I visited Napleton Kia In Elgin to take a drive test, the salesman Ricky Nguyen took care of my questions, and never tried to push about the purchase, always trying to help me, very pleasant my experience,in the end we took the car home , I will come back to Napleton Kia in Elgin again for my next car purchase More

Great Dealer My wife and I came in on Saturday unsure about the type of car/suv we wanted, we looked around for a bit Then Josh Howard came up to us and took us ar My wife and I came in on Saturday unsure about the type of car/suv we wanted, we looked around for a bit Then Josh Howard came up to us and took us around, and gave us the pros and cons of the makes and models we looked at, Not many Cons at all, we picked the Serento and Josh was with us us through the whole process, Josh and Napleton's Kia is the best! More