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Elgin Kia

Elgin, IL

2.8
73 Reviews

909 E Chicago St

Elgin, IL

60120

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Showing 73 reviews

January 16, 2019

Hidden fees They increased what they were asking ok car gurus by $2000 for a damaged car, come on. Horrible I would not recommend them to anyone. More

by Iwannafairdeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex, and his manager
October 22, 2018

Disappointed Totally disappointed in the level of service I received. After being oversold on the "NVP" package and what it covers, it took over a month for the S More

by KiaOwner317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Siler
September 21, 2018

NO respect I arrived at the Kia dealer wanting to gather info on a car I want to buy. Salesman came right out and started the interrogations. Questions and more More

by nilsa123
Recommend Dealer
No
Employees Worked With
Manager, salesman
July 19, 2018

Terrible Experience with Service Son bought a used car in Jan of 18. Feb the alternator stopped. Towing and time off to help $300. They said they would have it repaired in 4 days. Two More

by smastio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike/Sales, Steve/Service, John/Service, Steve Napleton, Owner (or at least attempted to)
April 21, 2018

Unreliable new car and unprofessional GM In September, when my husband and I bought our new 2018 Kia Sportage from Napleton Kia Elgin we had a great experience. Well fast forward 6 months and More

by AllyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Napleton
April 08, 2018

Stay away from this dealer STAY AWAY FROM THIS DEALER!!!! I purchase from them 2015 kia optima 40 K,still under warranty, the seller was Kostya "xxxxxxx" blind or stupid ,it's More

by Donald80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KOSTYA
April 04, 2018

New Customer I walked into this car lot and knew this was the one the staff was so friendly and helpful especially my sales person Kostya he was the best he helpe More

by Nobes80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostya
March 07, 2018

Happy new Sportage Owner Last weekend, I took my forte in for a recall repair, and while I waited first thing in the morning, I decided to browse the show room. I had been ey More

by MotleyCrue17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Steve
December 18, 2017

Great experience I purchased my 2018 KIA OPTIMA S this week from Napleton's Elgin Kia. Managers Steve Napleton, Mike Medina & Allen Nieves really took some time to wel More

by josh.howard32482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Bodfield
November 27, 2017

B.S. Extended Warranty.... Bought a car in April of 2017, brought it to my local mechanic said it needed to have some hoses replaced. Brought it back Kia of Elgin and not even a More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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