Elgin Chrysler Dodge Jeep Ram

Johnny Lara and Sam were very nice and professional. Worked with me on any issues or concerns I had with they vehicle. Worked with me on any issues or concerns I had with they vehicle. More

I worked with Cruz to lease a new Jeep Grand Cherokee. Cruz answered all of my questions and was patient with me as I wanted to review the cars and my options. Had a great experience. I highly recomm Cruz answered all of my questions and was patient with me as I wanted to review the cars and my options. Had a great experience. I highly recommend Cruz and Elgin Jeep More

Uzi was one of the best salesman we’ve had the pleasure of working with. He was attentive and very thorough in answering our questions. of working with. He was attentive and very thorough in answering our questions. More

Worse experience with services. Bad communication and also rude when talking to customers. Made an appointment Monday morning didn’t get my car fixed till the next day in the aftern Bad communication and also rude when talking to customers. Made an appointment Monday morning didn’t get my car fixed till the next day in the afternoon. I missed two days of work. Went to pick up my car, and the next day my check engine light turns on again. Called to asked if I can drop it off and get a car to drive in the meantime. They tell me they will let me know, never calls me back. Next day I tow my car to the dealership. I asked to please update me, I get no answer. I called the services the next day in the morning and they tell me they haven’t checked it. They called me back in the afternoon letting me know that my car is going to get fixed till this coming Monday. Mind you it’s already been a week that I have missed work. More

Quick service with a convenient waiting area. Everyone I dealt with was very friendly. I would return. Everyone I dealt with was very friendly. I would return. More

Don't Trust this Dealership they lie through there teeth! ! Worst experience ever and worst embarrassment!! they say they will help but they don't i got stuck with a truck that i have no use for. They accepte ! Worst experience ever and worst embarrassment!! they say they will help but they don't i got stuck with a truck that i have no use for. They accepted fault but don’t want to be responsible and now stuck with $65k and $1400 a month and truck has been sitting in my driveway for the past 8weeks. SMH!! Never Ever will recommend this dealer More

Great communication. Fast service. They were done before I was even home from my event. Fast service. They were done before I was even home from my event. More

I have been calling and leaving messages at your dealership with multiple people everyday for the last 3 weeks about my paperwork for my jeep. It’s been 3 months now my temporary plates are expired dealership with multiple people everyday for the last 3 weeks about my paperwork for my jeep. It’s been 3 months now my temporary plates are expired and I haven’t gotten a call back from anyone. Calling everyday for 3 weeks, left 2-3 messages each day, left a google review, don’t know what else to do. I live 4 hours away and my plates are expiring can someone anyone please call me and let me know how I can get my paperwork to get my car registered! My finance person is Kyle More

large, comfortable waiting room, pleasant service personnel, provided estimated service wait time which was correct time i waited always service my cars here personnel, provided estimated service wait time which was correct time i waited always service my cars here More

Noah provided exceptional customer service during our recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of the necessary parts, arranging for our transportation home, providing an accurate estimate of the completion time and thorough communication throughout the experience, he went above and beyond and exceeded all expectations. What a great representative he is for your dealership! More