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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

Overview
Reviews
Vehicles
4.2
350 Reviews
Call Dealership (847) 697-0900

1500 W. Lake St

Streamwood, IL

60107

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Showing 350 reviews

April 23, 2023

Plenty of technicians available to assist. Thorough and efficient. Good communications. Hassan was my tech an he was excellent. More

by dpg5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
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Apr 26, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 19, 2023

Great customer service every time I come in. Who keeps me coming back is Alex Tackett one of the best dudes I ever worked with. Moe the general sales manager is also a great guy too. Appreciate More

by Michael Schramm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Alexsandro Tackett
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Apr 24, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Michael! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 19, 2023

I had a great experience dealing with Moe. He took the time to make sure I knew everything about the Cherokee! Will definitely be back. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Kyle Woods
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Apr 24, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review, Robert! I'm very happy to hear that Moe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 17, 2023

I'm hoping you never need to talk to a person in finance for a warranty issue. The receptionist Amy is a very rude individual and she will place you directly on hold and not answer the call if she sees your More

by Rosendo C. Avila
Purchase Time
Recommend Dealer
Yes
Employees Worked With
amy
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Apr 19, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Rosendo, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Elgin Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 13, 2023

Was a great experience working with Eddie in sales and Moe Mustafa. They worked with me to make sure the sales process went smooth and without incident. More

by elgazzar.khalid217
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Eddie Olvera
Report | Print
Apr 19, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 11, 2023

The best salesman in this dealership, Eriberto Olvera, patient and professional information, understands the customer needs, and now we're driving. My hats off to this young man. ........ Luis Rodriguez More

by grupoggro7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Olvera
Report | Print
Apr 14, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 06, 2023

Great experience with their service department. They really treated me with a great reception and loved the staff More

by Bobbyzworld
Recommend Dealer
Yes
Employees Worked With
Christian Olvera
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April 06, 2023

Wonderful experience! The staff was helpful and friendly. Will be coming back for my next car purchase. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Alexa Rodriguez
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April 06, 2023

Very friendly staff highly recommend they treat me like a family and help me out to find me new car. More

by Bardia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexsandro Tackett
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April 04, 2023

Everyone was helpful and easy going. Parts were ordered for my recall before hand and vehicle was fixed by end of day. Thanks again for the fast service. Thank you to parts for their hel More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Rehman
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Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Cam, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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