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Elder Mitsubishi

Cedar Park, TX

Overview
Employees
Reviews
4.9
1,747 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,747 reviews

January 18, 2024

There are not enough great things to say about Baron. I have never met a salesman who is as patient and kind as he was. He will go out of his way to help you get the vehicle that you want and he took the More

by meg_42083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Elder Mitsubishi responded

I can't state how glad I am that Baron made your experience here that good. We are very proud of how polite and helpful our salesmen are here. My name is Jeremiah I am the Customer Care Manager here at Elder. If you ever have any questions or concerns, please feel free to reach out to me. I'll make sure that even after your purchase was made that you are still taken care of. Have a great day! Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 17, 2024

Josh worked really hard to find a car I liked. I told him what I wanted and he met my expectations to a 'T'. Great salesman! The dealership was awesome, no hard sells tactics, no trying to get me More

by DonnaChamberlain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharla Mockley - financing, Joshua Williams
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Jan 19, 2024 -

Elder Mitsubishi responded

Hi Donna! Thanks for the review! Josh is a great salesman that understands customers needs very well and will do everything he can to meet them. My name is Jeremiah I am the Customer Care Manager here at Elder. If you have any questions or concerns please feel free to reach out to me and I will be glad to help. Have a great day!! Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 14, 2024

Thank you Yosiah and Lauren! You made buying a car easy. Great experience. Attentive, knowledgeable, competent. More

by Felicehursh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Elder Mitsubishi responded

We really appreciate the review! My name is Jeremiah and I am the Customer Care Manager here at Elder. If you have any questions or concerns feel free to give me a call! Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 13, 2024

Jeremiah was amazingly patient and helpful! Overall this buying experience was wonderful! Highly recommend Elder Mitsubishi. More

by Wayneeste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Williams
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Jan 16, 2024 -

Elder Mitsubishi responded

Glad that I could help Wayne! I had a great time helping you guys out. Remember to call or text me if you guys have any issues or questions! Have a great day! Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 11, 2024

I had a great experience at Elder Mitsubishi, they helped me find a car I live in my price range! More

by Jasonwwest3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manson
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Jan 13, 2024 -

Elder Mitsubishi responded

Hey Jason! My name is Jeremiah I am the Customer Care Manager here at Elder. We greatly appreciate you taking the time to write some kind words about us. If you need any help with anything you can contact me directly and I'll help you with any issues or questions you may have. Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 11, 2024

This was an awesome experience! Chris took care of us without treating us like we were children Very enjoyable experience! More

by genesisonestudios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2024 -

Elder Mitsubishi responded

Thanks so much! We always treat every customer just as we ourselves would want to be treated. My name is Jeremiah, I am the Customer Care Manager here at Elder. So Glad you had a great experience here and we can't wait to see you back! If you have any questions or concerns feel free to contact me directly. Have a great day! Jeremiah Ward Customer Care Manager 2342376981 Jward@eldermitsubishi.com

Helpful
January 10, 2024

They were all very encouraging and helpful. They taught me a bunch about things I didn't know of and helped every possible way they could! More

by Abraham44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Elder Mitsubishi responded

We are very grateful for the kind words. One of our favorite parts of the job is informing people that may not know much about the car buying process exactly how everything works. That being said my name is Jeremiah and I am the customer Care Manager here at Elder. If you have any more questions or issues please don't hesitate to reach out to me as I am glad to help. Jeremiah Ward Customer Care Manager 2342376981 jward@eldermitsubishi.com

Helpful
January 10, 2024

There was no Owner Manual in the Car and I was surprised by only receiving one set of Keys. A cheap shot at the last minute, we won't be back Tracy Gann More

by Tracy28
Purchase Time
Recommend Dealer
No
Employees Worked With
Baron Sherrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Elder Mitsubishi responded

Hi Tracy, I apologize that not receiving an owner's manual or spare key felt like an intentional "cheap shot", but unfortunately, used cars don't always come with the owner's manual or second set of keys. You can usually locate and download an owner's manual online and I'd be happy to help you with that! If you'd like a second key, I can also look into what it would cost for you to purchase one. Please let me know. You can reach me at my contact info below. Thank you. Lauren Cleven General Sales Manager 512-265-8703 lcleven@eldermitsubishi.com

Helpful
January 07, 2024

Blown away with the service in all aspects at Elder Mitsubishi. Can buying a car actually be painless? Yes it can. After other less than desirable experiences with some other dealerships, Elder Mits More

by wright.rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Elder Mitsubishi responded

Thank you guys so much for your business! My name is Jeremiah and I am the customer care manager here at Elder. If you need anything feel free to reach out to me. Have a great day! Jeremiah ward 2342376981

Helpful
January 06, 2024

Thank you baron. for the time you put to find the right car for me. I’m loving it. :-). I would definitely recommend! More

by Keren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Elder Mitsubishi responded

Keren, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

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