Elder Mitsubishi

My brother and I visited Elder Mitsubishi because he needed a new car after living abroad a few years. The timing of this purchase really intimidated us. We knew that the current market is TERRIBLE for needed a new car after living abroad a few years. The timing of this purchase really intimidated us. We knew that the current market is TERRIBLE for buyers, and his budget only allowed him to consider the Chevy Spark or the Mitsubishi Mirage. We ended up prioritizing Mitsubishi because of the superior warranty. We went in with our guards up, as everyone does, but pretty quickly got comfortable thanks to Jessica and Dustin. They were incredibly patient, pleasant, and thoughtful while we worked through the transaction. Even though other dealers in the area (Waco, San Antonio) had warned us that "Elder Mitsubishi is going to add-on $5,000 in addendums," that wasn't a problem after the $4,500 dealer cash and showing them prices from other dealers in the area. Elder's addendum was actually BETTER than both of the other dealerships with a Mirage G4 in-stock due to their discounts. Our conversations with Jessica and Dustin throughout the process were great, too. We sincerely enjoyed both of their company and conversation. It didn't feel forced or sleazy like many interactions do within this industry. We communicated where we needed to be, made clear that we weren't in a position to be flexible, and they worked a deal around our requirements. We ended up with what we felt was a fair price (especially in this market where some dealers are charging thousands over MSRP), and we secured 2.79% financing through Austin Telco (Elder accepts outside financing, and were very easy to work with in our efforts to do so). My brother and I had a MUCH better experience than we had braced ourselves for, and now he has a new car that he's thrilled with at a price he can afford. Long story short: Do your research. Know what you're looking for and don't flex if you can't afford to. If you conduct the proper due diligence that everyone should when purchasing a car and you're kind to the staff members who are taking care of you, you should have an exceptional experience here. What more could anyone reasonably expect from a car dealership? More

Friendly & Great service from each person in the building! Fast & easy service and they definitely look out for their customers. Big shout out to Rian on helping me find & get into the perfect car ☺ building! Fast & easy service and they definitely look out for their customers. Big shout out to Rian on helping me find & get into the perfect car ☺️ More

Everyone who worked at the dealership was very kind and helpful! Rian did a great job at explaining everything in detail leading up to my car purchase and answered all questions. Thank you so much for the helpful! Rian did a great job at explaining everything in detail leading up to my car purchase and answered all questions. Thank you so much for the great experience I had with you all! More

Such a wonderful experience! Joshua really helped find something comfortable and right in price range for me! Felt amazing driving off the lot in a brand new car definitely recom Joshua really helped find something comfortable and right in price range for me! Felt amazing driving off the lot in a brand new car definitely recommend Elder Mitsubishi! More

Hello, if there was a 0 star, I would rate this company that. Listen to this... Elder Mitsubishi are scam artists and deceitful people. I went ahead and took a brand new car for a test drive. Broke xxx out that. Listen to this... Elder Mitsubishi are scam artists and deceitful people. I went ahead and took a brand new car for a test drive. Broke xxx outlander that wasn't even the car I wanted. But they were stilll charging 34k for that thing. CORRUPTION! I liked the car , and gave them all my paperwork... from 6 months of statement, stubs, everything, my daughter's disability income. Dustin Watkins and that sales rep Jessica came back and told me I got approved for the car by the bank, and they showed me an approval paper. They told me this lie. They had me reach out to my car my insurance company ASAP and to show them proof that I added MY BRAND NEW car. They gave me paperwork for the NEW VIN. They took my $2k downpayment money, they had me sign paperwork that stated approved and started the final paperwork with the bank. THEY LITERALLY TOLD ME THE CAR WAS MINE AND THE DEAL WAS FINAL. They took my keys to the car I was trading in. They took off all the plates and stickers and handed me everything. They went ahead and did the delivery speech of the new car, and that was done by Heather. Deceitful worker # 3. Long story short. After them lying to me over about 5 different things, they come to me and break my heart. Even though I was bringing in around 6k/ month, they tell me something changed and I wasn't approved. That the bank isn't going to approve me. How the xxxx is a company going to do this to someone, take their belongings and money and just lie to them. I tell you. This world is nothing but a bunch of LIES. If it's not businesses, it's your average JOE. Straight up lying. And the world wonders why there is so much EVIL and rage out there. LMAO Do not rent from this company. I have no shame in writing who I am. My name is Talyn Santiago, and this company are THIEVES More

They took care of us and took in consideration what we wanted and what we could afford. They made this process easy and would highly recommend. wanted and what we could afford. They made this process easy and would highly recommend. More

Staff that work with me went through all the process and explain all the question with confidence, Elder Mitsubishi has a really good team , I will definitely recommend them and explain all the question with confidence, Elder Mitsubishi has a really good team , I will definitely recommend them More

Great staff! Thanks a lot for all your work! Greatly satisfied with all people of Elder Mitsubishi! Thanks a lot for all your work! Greatly satisfied with all people of Elder Mitsubishi! More

Amazing the best I ever had in a long time use to kia but you guys rock keep your word its not every day someone say there for sure they can help and are able to keep there word I was honsetly shocked but gr you guys rock keep your word its not every day someone say there for sure they can help and are able to keep there word I was honsetly shocked but grateful More

One of the smoothest buying processes I’ve had in a long time. Alex was so personable and really listened to my needs and concerns. Lifetime customer right here! time. Alex was so personable and really listened to my needs and concerns. Lifetime customer right here! More