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Elder Mitsubishi

Cedar Park, TX

Overview
Employees
Reviews
Vehicles
4.8
1,765 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,765 reviews

January 05, 2023

James is very well mannered and courteous. He was most helpful with his knowledge, showing me all the new things on my new car. Thank you, James. More

by CrazyLadycp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Keithley
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Jan 09, 2023 -

Elder Mitsubishi responded

We are so happy that you were satisfied with your recent visit at Elder Mitsubishi. We hope to see you again soon. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 05, 2023

we bought our car in October and we are so happy, Marco our salesman was so knowledgeable, he asked what we wanted and lo and behold there she was. My car's name is Mystique, and she is awesome. Smoothest More

by Angela Harvick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker McMullan, Marco Escobar
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Jan 09, 2023 -

Elder Mitsubishi responded

Thank you so much Angela for taking the time to leave us a review! Let us know if we can help you with anything in the future. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 04, 2023

Elder Mitsubishi was awesome, very timely, honest and staff was very friendly and helpful, thx. More

by pjmoreno926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce, Jessica Ryburn, Tucker McMullan, Rian Anderson, Marco Escobar, Jonathan Johnson
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Jan 09, 2023 -

Elder Mitsubishi responded

We are so happy that you were able to come in and get a brand new car! We look forward to seeing you again in the future! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

Jan 09, 2023 -

pjmoreno926 responded

Only problem is that we were given only one key FOB and it has fallen apart 3 times now. To get a new one from Ford dealership will cost us $350, FOB, Key and programming.

Jan 09, 2023 -

Elder Mitsubishi responded

Contact our finance department and see if they would be willing to cover the cost of a new key. You can call the dealership at 512-250-2000 and ask to speak to someone in finance and they should be able to help you.

Jan 10, 2023 -

pjmoreno926 responded

Mr James Keithly, My key fell apart again, twice as a matter of fact, I called the finance dept and left a message to call me back and never heard from them, so I finally had to go get one and had to pay for it myself. I really believe that I should be reimbursed and called back from someone there at your dealership, pls if no one calls me pls contact me 512-755-3714. Thx.

Jan 13, 2023 -

Elder Mitsubishi responded

Hi Mrs. Moreno, I have spoken to both our Finance and Service team about your broken key. They let me know they had not recieved any complaint about the key being broken and the Sales Manager and Sales Consultant do not recall there being an issue with the key fob at point of sale. Nonetheless, we would gladly assist you with getting another key, however we do not refund the work of another dealer as we would have covered the cost had you come to us to fix the key if it were inoperable. Lauren Cleven General Sales Manager 512-265-8705 LCleven@eldermitsubishi.com

January 04, 2023

Very nice, a great help will buy my car from here. Love my new car More

by jhornsby6510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Worton, Joshua Williams
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Jan 09, 2023 -

Elder Mitsubishi responded

Thank you so much for leaving us a review. We hope that you are enjoying it! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 03, 2023

So good, thank you for helping me get a new car. Would definitely recommend/come back in the future. More

by barcenas.edward0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker McMullan, Jordan Sturdivant
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Jan 09, 2023 -

Elder Mitsubishi responded

You are so welcome! We are so thankful for you taking the time to come by and see us and get the car that you wanted! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 01, 2023

If you want a quality vehicle, salesman that is knowledgeable and doesn't pressure you to purchase a vehicle, then I highly recommend Elder Mitsubishi. Marco, the salesman who assisted me was not o More

by Texasgurl22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Escobar
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December 31, 2022

This dealership has great customer service and helpful. I appreciate them working with my family and I. More

by Ndc80dlc79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce, Madison Farris
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December 31, 2022

They were amazing and incredibly helpful, the staff was wonderful and able to put me in amazing new ride in my time of need. More

by Dustinbruce42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rian Anderson
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December 30, 2022

The service and Rian Anderson were excellent. Very helpful and were able to get us exactly what we wanted. Thank you! More

by Tiff.maness2017
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rian Anderson
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December 30, 2022

They have definitely redeemed themselves from my last visit a few years ago. Shawn worked so hard with the finance team for 2.5 days for me to make sure I got the absolute best deal I could on a newer ca More

by bronxgrl23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker McMullan
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