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Elder Mitsubishi

Cedar Park, TX

4.8
1,765 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,765 reviews

July 27, 2023

Loved the professionalism and kindness. I found the car I wanted for a great price! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce, Rian Anderson, Madison Farris, Jordan Sturdivant, Capri Leschber, Diego Casanova, Zachary Kettle, Ty Schaffner, Jeremiah Ward
Jul 31, 2023 -

Elder Mitsubishi responded

These are the reviews that were always so happy to see! Thanks John for letting us know about your time here at Elder Mitsubishi. If you ever need anything down the road just give us a call so we can help you with any questions you may have! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 25, 2023

I just want to say thank you to the team and the financial department for all the hard work and time! They have the absolute best customer service and made sure I left 100% happy! I cannot express h More

by nicoletrevino2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot her name but she was in the financial dept ??, Tyler Worton, Diego Casanova
Aug 01, 2023 -

Elder Mitsubishi responded

HEY NICOLE! These are the types of reviews that keep us coming back to do what we do. Thank you so much for letting us know about your wonderful experience you had with us. It truly does make our day when we see customer's experiences like yours. Thank you once again and please come back and see us again! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 25, 2023

Great service from Curtis M. Too bad me email address won’t update correctly in their system More

by Have a car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Elder Mitsubishi responded

Thank you so much for leaving Mr. Curtis this review. He is always working hard and makes sure that you have the best service experience that you can have. We hope that you are enjoying your car and let us know if we can help you with anything else! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 23, 2023

Excellent customer service and explained every single detail in detail! Highly recommend. Overall greatly satisfied 😌 More

by puzzledyani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce
Jul 25, 2023 -

Elder Mitsubishi responded

Thank you so much for leaving us this review! We go above and beyond to make sure that your car buying experience with us is better than anywhere else. We are so happy that you were able to get the vehicle that you wanted and deserve. If you need anything let us know! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 21, 2023

Went in for an inspection and left with a eclipse sport best day ever yeah More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Elder Mitsubishi responded

Good afternoon Tina! It's crazy how we can start the day out just expecting an oil change and leave the dealership in a brand new car! That's what separates us from the competition is that we genuinely try and get you a nicer newer car when we see you. Thank you so much for letting us know about your experience. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 20, 2023

Customer service was above and beyond and the employees were really dedicated to getting the best deal possible for their customers! More

by Anthony Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Watkins, Zachary Kettle
Jul 24, 2023 -

Elder Mitsubishi responded

Anthony, we are so happy that we were able to go that extra mile and give you the absolute best deal possible. Unlike anywhere else we want to give you the best deal possible because it makes us so happy to see everyone with a smile as they drive away in their brand new car! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 17, 2023

All of the people who work at Elder Mitsubishi in Cedar Park have been there for us. Since our 1st new car in 2019 to our 3rd new car in April 2023. We also love getting to know the service team, to includ More

by Angela Harvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rian Anderson, Sharla, James Keithly
Jul 20, 2023 -

Elder Mitsubishi responded

Angela Harvick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

July 12, 2023

Tucker and Dustin helped me out so much! I was stuck in a buy here pay here contract and I finally got into a Better deal and better car! Customer Service was outstanding and the Process was More

by Cierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Watkins, Tucker McMullan
Jul 13, 2023 -

Elder Mitsubishi responded

Cierra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. Thanks again for the recommendation, and have an amazing day! Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

Jul 14, 2023 -

Elder Mitsubishi responded

Cierra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. Thanks again for the recommendation, and have an amazing day! Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

July 12, 2023

Un dealer super accesible buen ambiente laboral personal súper servicial disponibilidad de todas las unidades More

by shatzirad
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Casanova
Jul 12, 2023 -

Elder Mitsubishi responded

Shatzirad, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

Jul 14, 2023 -

Elder Mitsubishi responded

Shatzirad, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 11, 2023

Straight forward process. Good value cars. Could use a larger parking space and more inventory on certain models/trims Service/Maintenance is to be seen/determined as this More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Williams
Jul 12, 2023 -

Elder Mitsubishi responded

Dj, we are so pleased you enjoyed your visit to Elder Mitsubishi! If you have any further questions, please don't hesitate to reach out! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

Jul 14, 2023 -

Elder Mitsubishi responded

Dj, we are so pleased you enjoyed your visit to Elder Mitsubishi! If you have any further questions, please don't hesitate to reach out! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

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