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Elder Mitsubishi

Cedar Park, TX

Overview
Employees
Reviews
Vehicles
4.9
1,764 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,765 reviews

September 12, 2023

Overall, my experience with the Mitsubishi outlander SE(AWC) has been extremely positive. It combines style, comfort, performance, and safety in a way that exceeds my expectations. I would highly recomm More

by venkatesh.kodukula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Williams
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Sep 15, 2023 -

Elder Mitsubishi responded

Venkatesh, this is the perfect review describing how AWESOME our Outlander's are. We really appreciate the recommendation of the Outlander and we look forward to being able to assist you in the future. Remember if you ever have any questions about the Outlander please give us a call! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 11, 2023

All I can say is that the customer service was Great! !!!! Keep it up!!!! Smile More

by Ivory Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Williams, Zachary Kettle
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Sep 15, 2023 -

Elder Mitsubishi responded

Thanks so much Ivory for letting us know about your recent visit here at Elder Mitsubishi. We strive to provide an excellent experience better than our other competitors out there. We hope that we get to work with you again in the future and if you ever need us we are always here and more than happy to help. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 09, 2023

The staff was very knowledgeable and friendly. The new service center and dealership is also top notch. Great experience! More

by sstuver42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce
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Sep 13, 2023 -

Elder Mitsubishi responded

Thank you so much for your kind words and comments. We are truly happy that we were able to get you into the brand new car that you wanted. If you ever have any questions or need additional assistance we are always here and more than happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 08, 2023

BAD MANAGEMENT! They don’t live by their slogan “For The People”. I’m asking for help and NO ONE IS HELPING ME! More

by Mike.S
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Scott Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manson, Diego Casanova
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Sep 11, 2023 -

Elder Mitsubishi responded

Hi Mike, I apologize about your frustrations. There are many different things that can cause a battery to die including age, extreme cold/heat, accidently leaving the lights on, etc. With that being said, we don't typically offer to replace batteries for free due to the human error that can cause it to fail, however we did offer a complimentary replacement for you contingent upon you getting the vehicle towed here which your insurance typically takes care of depending on the coverage you have set up with them. Unfortunately, you chose to take the vehicle elsewhere. Additionally, it's likely that the check engine light came on due to a mistake that was made when the battery was installed and since it wasn't installed here, we have taken it to Cadillac to get the problem diagnosed. I apologize again for your frustration, and we will keep you in the loop on the status of your vehicle when we know more. Until then, please feel free to reach out to our Service Manager, Rusty at 512-250-2025 or rcox@eldermitsubishi.com. Thank you. Lauren Cleven General Sales Manager

September 05, 2023

Andrew and everyone at Elder were great ! I got into a new vehicle and I wasn’t expecting to get approved ! More

by hamiltonjustina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tunnicliffe
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Sep 09, 2023 -

Elder Mitsubishi responded

Thank you Justina for your awesome review! Andrew is one of our hard working sales consultants, and we are happy he was able to make it happen for you! Please let us know if there are any questions about your new ride. Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

September 03, 2023

James was awesome he this sale happen. He went above and beyond to make sure we got the best deal possible! More

by jenniferafisher1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker McMullan
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Sep 08, 2023 -

Elder Mitsubishi responded

Jennifer we are so happy that we were able to get you into a brand new Outlander! It was a pleasure working with you and we hope that you love the new car! If you ever need any assistance from us we are always here and more than happy to assist you! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 02, 2023

They went out of their way to meet our family's needs and keep it within our budget. Service was excellent. Every team member was so service oriented, welcoming and caring. Definitely the place to go to pur More

by jkburns13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker McMullan, Joshua Williams
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Sep 08, 2023 -

Elder Mitsubishi responded

Awesome review! We are so happy that you had such a great experience here at Elder Mitsubishi. The recommendation truly does mean a lot this is how we show everyone that we truly are the dealer for the people. We hope that you are enjoying your new car and we look forward to working with you again! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 01, 2023

Joshua Williams was a great help to me when I got started looking for a new car. He was informative, quick with responses, and patient. I would recommend Joshua Williams & Elder Mitsubishi to anyone looking More

by CDHARRIS3977
Recommend Dealer
Yes
Employees Worked With
Joshua Williams
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Sep 08, 2023 -

Elder Mitsubishi responded

Thank you so much for this amazing review! We hope that you are enjoying your new car as much as we enjoyed selling it to you . If you ever have any questions down the road we are always here and more than happy to assist you with all questions! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

August 29, 2023

It was quick and easy . .painless ..will tell friends about this place ..it was a nice experience ..thank you More

by Dtmcguire512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
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Sep 04, 2023 -

Elder Mitsubishi responded

Dtmcguire512, thank you for sharing your positive experience! We try and make this process as easy as possible and we appreciate hearing your feedback about your recent visit with us. If you ever have any questions or need any assistance with your new car please give us a call and we'd be more than happy to help out! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

August 24, 2023

Awesome and easy experience. Jeremiah and all staff members were super relaxed and easy to work with. Would recommend elder Mitsubishi to anyone looking to hit the road in a awes More

by leehicks29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keithley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manson, Dustin Watkins, Tyler Worton, Jeremiah Ward
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Aug 29, 2023 -

Elder Mitsubishi responded

Thanks so much for this awesome review Mr. Hicks! We are so happy that we were able to get you into a brand new car! If you ever have any questions or anything about the car please feel free to give us a call and we'd be more than happy to assist you! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

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