Elder Mitsubishi

I recommend elder Mitsubishi fast easy and ready to help you get into a new car. you get into a new car. More

Andrew was knowledgable and patient with me, he was able to guess exactly what I would want in a car even though I thought I wanted something else, he’s professional and patient with me and all my questions to guess exactly what I would want in a car even though I thought I wanted something else, he’s professional and patient with me and all my questions and issues. Financing department is also helpful and knowledgeable. More

This was the best experience I have had. Jordan bent over backwards to accommodate us. The SUV we went to purchase was sold and he found us one we love !!!! Awesome experience from beginning Jordan bent over backwards to accommodate us. The SUV we went to purchase was sold and he found us one we love !!!! Awesome experience from beginning to end. Thank you!!! More

Awesome guy. Very informative and great guy in general. Plus he's a cowboys fan so you know he's good people. Very informative and great guy in general. Plus he's a cowboys fan so you know he's good people. More

Elder Mitsubishi went above and beyond to help me during a very difficult time. They worked late and made it happen. I can’t thank them enough for their efforts and time and excellent negotiations with the a very difficult time. They worked late and made it happen. I can’t thank them enough for their efforts and time and excellent negotiations with the bank to get me approved. More

Jeremiah and all the team at Elder were professional and personable. I came in with what I needed and they did everything they could to meet it. I feel like I got the best deal I could get. personable. I came in with what I needed and they did everything they could to meet it. I feel like I got the best deal I could get. More

Great service and sales many deals to pick from very helpful sales people's good location helpful sales people's good location More

First let me state that Cedar Park service tech, John seemed to treat me honestly. I brought my Outlander in on Wed. September 27, 2023 for a warranty issue. I had just purchased the 2020 Outlander and seemed to treat me honestly. I brought my Outlander in on Wed. September 27, 2023 for a warranty issue. I had just purchased the 2020 Outlander and the touch screen did not work. I was aware that the radio is only under warranty for 3 years, 36,000 miles. Well, the car ONLY had 4,200 miles when I got it. John checked the VIN and found out the radio was still under warranty and said I could bring it back Friday at 2pm. I arrived Friday, Sept 29, and found John and said I was hear for the radio. Then the problems started. Person #2 came up and said "yeah, I saw the box in the back...want me to get it?". Person #3 came up (was told later it was the Service Manager; but, he never introduced himself) and said "No, that can't be under warranty". I said that we had checked it out on Wednesday. He wanted the VIN. I offered if off my phone and he said "we will get it off the vehicle". They checked the computer and Person #3 said "nope it expired in December". I said that December would have been within the three years. Person #3 said it's only 3 years OR 36,000 miles. I said well "lucky for me the car only had 45 HUNDRED miles on it". Person #3 then states "well, it takes 4-6 weeks to get a radio". I said I wanted the one that Person #2 said was in the back. Person #3 then turned to John and said "did she purchase on this lot?". REALLY, that's how y'all do work???!!! You only help the people who purchase from Cedar Park? John said "no, she bought it from her sister"...which is true. Person #3 turned to me and said it will be 4-6 weeks. I asked "why was I told to come in on Friday at 2pm if there wouldn't be a radio?" Again, told "4-6 weeks" and Person #3 walked away. John took my name and phone number on a sticky note. I am pretty sure that sticky note got thrown away when I left. I was so flustered and upset that I didn't get any names. I left in tears knowing that I shouldn't have been treated that way. I went home and called my sister and then Mitsubishi in Lewisville. I was willing to drive 3+ hours if the original dealership had a radio. Lewisville said that they didn't have any that weren't tagged for a customer and any dealership is supposed to honor warranties. I then called Killeen Mitsubishi and was VERY leery dealing with them since they have the same owner as Cedar Park. Well, they had a radio in stock and put it in on Wednesday, October 4th. I drove over an hour to go to Killeen when Cedar Park is ten minutes from my house and I will do it again to have the proper, friendly, and honest service from Lorraine and Justin. Cedar Park Service...get your act together and treat women with more respect. By the way, it's been five weeks and I still haven't heard back from anyone in Cedar Park...go figure! :( By the way Mitsubishi ought to be concerned as to why the radios are going out so quickly! More

It was a pleasure working with Tyler. He was very kind and upbeat made our purchase a very enjoyable experiance. He was very kind and upbeat made our purchase a very enjoyable experiance. More

They were very helpful thru the whole process and answer all my questions very pleased with their services all my questions very pleased with their services More