Elder Ford of Tampa - Service Center

Me encanta el servicio muy buena la atención y sales muy bien complacido se los recomiendo bien complacido se los recomiendo More

I like this dealership over the last few years. Prior to that time, I had little use for Elder Ford! Prior to that time, I had little use for Elder Ford! More

The service received at the Service Department is exceptional. Mr. Nieves is an asset to the agency. exceptional. Mr. Nieves is an asset to the agency. More

Staff is ALWAYS helpful and courteous! Definitely worth the 55 minute drive just to know my car and I are being taken well care of! Definitely worth the 55 minute drive just to know my car and I are being taken well care of! More

Daniel took over 5 days including a weekend to change my car batter. I called multiple times asking when my car would be ready and never could get an update. Finally after a whole 5 days passed the car batt car batter. I called multiple times asking when my car would be ready and never could get an update. Finally after a whole 5 days passed the car battery was finally replaced More

Everything is fine. The wait is a little bit long but I brought my laptop to work so it's fine. The wait is a little bit long but I brought my laptop to work so it's fine. More

The service I received was fantastic. Look forward to doing business with elder food again! Look forward to doing business with elder food again! More

Nice and understandable they're very caring. Ready to work with you and having patience and very friendly and they treat you like family members. Ready to work with you and having patience and very friendly and they treat you like family members. More

Got my van in on a 3 day delay for appointment for starting//electrical problems. Called and said van ready after just 4 hrs. After days if having to jump start, it was great to get in hear the engine starting//electrical problems. Called and said van ready after just 4 hrs. After days if having to jump start, it was great to get in hear the engine start with ease. Love these guys! More

I wouldn’t recommend this dealership or their service department to anyone. Went in to get the shifter bushing replaced which was a recall by Ford. I get my car back and it won’t shift into drive witho department to anyone. Went in to get the shifter bushing replaced which was a recall by Ford. I get my car back and it won’t shift into drive without some effort. I call my service advisor about the issue and no answer, no problem, I leave a message. Next day I still haven’t heard from him and call again. Still no answer nor return call from my second message. I show up. He looks at the car and states it’s not binding when shifting from park to drive. It goes off to the shop and they tell my my shift cable is broken. how was this not caught BEFORE I got it back? I’m told I’ll be in a rental and it’ll be done tomorrow. I ask them to drive the car around for me to get my belongings when I’m told the vehicle is inoperable and I’ll need to go to the car to get my stuff. No problem. Get checked out and the service guy says “the valet will be with you in a minute. After waiting 15 minutes the valet comes up and asks me if he could help. I show him the paperwork and he states “no one gave me this”. The following day I’m expecting my car back but no call, so I call and guess what. No answer and no return call. Finally the following day I call in the morning, same thing however I get an swear in the afternoon. I mention who I am and ask about the vehicle and he states “yeah, it’s been ready, I meant to call you”. Meant to call me? I wasn’t pleased with my experience at this location and wouldn’t encourage any one to come either. More