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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,395 Reviews

3,395 Reviews of Elder Ford of Tampa - Service Center

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September 17, 2023

Nicest most helpful service I have ever experienced in a dealer or repair shop. Very in tuned to price and quickness of service. They get it fixed and you back on the road ASAP. Extremely nice and friendly More

by pattymew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis was so great-very responsive, extremely personable and hekpful. Nice to work with someone who likes working with customers and making them happy-such a refreshing pleasure!
September 16, 2023

She called me with a update or email every day on what was happening with the repairs on my car More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

The service team at Quick Lane is GREAT. They make SURE YOU HAVE GOOD REPORT CARD OF YOUR CAR . They are concerned about y ISSUES AS WELL , and they will take care the issue as well . THANK More

by doublescoop813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs.Karla at Quick Lane , Thank You
September 16, 2023

I have to do this AGAIN? ??? I did it once then it asked me for some password that I NEVER HAD. THEN I HAD TO CLICK A LINK TO RESET A PASSWORD I NEVER HAD AND NOW I HAVE TO ST More

by ssstve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B
September 15, 2023

Staff is very good. Treated me with respect and overall a great experience. Would go to again. More

by heydemary77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN DURAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Lies lies lies. ...they sell you a warranty that supposedly covers everything and doesn't. Bought an Escape about a year ago and some how the rear brakes and rotors n More

by caneman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

This dealer hates me I have to struggle to get service then they are 3 hour late making me over a hour late at day care 10 dollars a minute elder ford treats me like xxxx More

by fourborgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

I like Elder Ford they went above and beyond what I asked them to do for my car will always use them for my service provider More

by Gary Moyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Great service got me in and out in less than the quoted time,keep up the outstanding service More

by Carlous68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Horrible dealership. Frauds and scam artists. Stay away, do not conduct business with them. They do not deserve any stars More

by jeff.anderson514
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Anthony Serrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
JONATHAN DURAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni
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