Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,380 Reviews

3,380 Reviews of Elder Ford of Tampa - Service Center

Sort by
January 01, 2025

The dealership found me a car within my budget and we were able to work out a respectable deal. Both salesmen were nice and helpful More

by mphenrie
Recommend Dealer
Yes
Employees Worked With
DANIEL IRSOLA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 31, 2024

They did a quick but thorough job of evaluating and resolving a minor recall concern. More

by hmw2md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 30, 2024

Fast and seamless transaction, from marketing to sales to financing, everything was explained thoroughly by all members. More

by Saymirz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

I was very pleased with the service manager Dan. He discussed everything I needed and went out of his way to make things work for me. More

by jojoatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

December 29, 2024

I regret purchasing this car. Since the day I bought it, I’ve had consistent brake issues. Every time I take it back to the dealership, I’m told that "Ford brakes always make loud More

by OATESEARLISHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Elder Ford of Tampa responded

Hi. We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 29, 2024

When i an Issue with my vehicle I take it to Elder Ford. On Florida Avenue. My rep is Nicole and she strives hard to please her customer's . Nicole always has an answer, not an excuse. Elder Ford is a gre More

by PPATE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 27, 2024

They always take the time to look over everything and now they send video updates about things happening in your car More

by smartinez4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : River
Dec 29, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Johany is very knowledgeable and always helpful and very friendly. He treats your vehicle like it is his own vehicle More

by juanyoung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Excellent service. Stopped in for vehicle maintenance. Kudos to Marcos Gonzalez and Malik, Technician. Always count on Elder Ford. More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Dec 28, 2024 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Dec 29, 2024 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

December 25, 2024

Great customer service great sales great repair I highly recommend this to anybody wanting a new vehicle or wanting to service the vehicle More

by LOVETHYNEIGHBORINC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

...
7
...