Elder Ford of Tampa - Service Center

Communication is just okay. It's often hard to get a hold of my service advisor or anyone in the service department. It's often hard to get a hold of my service advisor or anyone in the service department. More

The only thing I think service should do is make sure they have the oil filter for your car ahead of time and not make the customer wait and make them late for work they have the oil filter for your car ahead of time and not make the customer wait and make them late for work More

Did not get complete oil change and tire rotation service mobile service came up short as compared to taking to the dealership for service. mobile service came up short as compared to taking to the dealership for service. More

The service was very good and all of my problems were addressed. The counter people kept me apprised of any issues that may need attention in the future. Good job guys ! addressed. The counter people kept me apprised of any issues that may need attention in the future. Good job guys ! More

Peter is the best. Knowledgeable, friendly. Greets and interacts with all guests, even the unpleasant ones he handles with grace and kindness. Great guy. Knowledgeable, friendly. Greets and interacts with all guests, even the unpleasant ones he handles with grace and kindness. Great guy. More

Took two cars out for the price of one great deal might come back and see if we can do it again maybe an upgrade from what my wife and I hav now ? come back and see if we can do it again maybe an upgrade from what my wife and I hav now ? More

Very convenient, discussed potential issues with me and allowed me to drop off my car and have it delivered back home. allowed me to drop off my car and have it delivered back home. More

The staff was very friendly and helpful. Communication was prompt and clear. I appreciated the courtesy from the beginning to the end of the service process. Communication was prompt and clear. I appreciated the courtesy from the beginning to the end of the service process. More

Estoy muy decepcionada y Enojada. He referido varias amistades y aún no recibo mis gifts cards! Emilia Morales He referido varias amistades y aún no recibo mis gifts cards! Emilia Morales More

Excellent Service. Kudos to Michael Tafur, AJ and mechanic I stopped by the Service Dept. on Sat 10th because my check engine light came on. He took the time to check Kudos to Michael Tafur, AJ and mechanic I stopped by the Service Dept. on Sat 10th because my check engine light came on. He took the time to check my vehicle. Code indicated default with my catalytic converter. I then spoke with AJ who immediately scheduled my appt and set me up with a vehicle to drive while being serviced. Picked up vehicle today. I can't say enough about the service dept. at Elder Ford. Team work, quality service and workmanship. I bought my F150 from them in 2016. Only dealership I deal with. More