Elder Ford of Tampa - Service Center

I took my truck in for a motor accelerator jumping problem. David sent the mobile unit and I drove out with him on pointed out the problem. He said since there was no engine light on he couldn't see a problem. David sent the mobile unit and I drove out with him on pointed out the problem. He said since there was no engine light on he couldn't see a problem. Two weeks s email stated that no issues were found. More

Had an issue with a repair that had been done months ago, Micheal identified the issue and got it fixed Micheal identified the issue and got it fixed More

Dealership does not meet their promises Dealership does not meet the promises done, every time i have taken the car there comes with a new issue, maintenance done is not explained, they are more focused on not meet the promises done, every time i have taken the car there comes with a new issue, maintenance done is not explained, they are more focused on selling a new car than to keep the existing customer. More

Great communication service advisor was amazing Made it very comfortable to get my service taken care of will definitely recommend very comfortable to get my service taken care of will definitely recommend More

I have never had a problem so far everything has been fine Would recommend to friends fine Would recommend to friends More

Great people who care and strive in delighting the customer Peter went above and beyond to resolve the issue customer Peter went above and beyond to resolve the issue More

Service issue wasn't addressed at all Just a waste of time Said enough 2 words time Said enough 2 words More

Will Leimbach was very helpful. Good overall experience. Xxxxxxxx xxx Xxx xxx xxx xxx Xxx Good overall experience. Xxxxxxxx xxx Xxx xxx xxx xxx Xxx More

Another Great Experience. Kudos to Michael Tafur (Service Advisor), to the technician who fixed my vehicle and the dealership for providing me a loaner. I can't say enough a Kudos to Michael Tafur (Service Advisor), to the technician who fixed my vehicle and the dealership for providing me a loaner. I can't say enough about the impeccable customer service. Always go above and beyond. More

Came in for appt and, despite calling ahead and relaying the reqt to have a loaner vehicle, there were none available. Had to leave w/o recall performed. Arrangements for p/u and delivery of the my truck fr the reqt to have a loaner vehicle, there were none available. Had to leave w/o recall performed. Arrangements for p/u and delivery of the my truck from residence were made which was convenient. Was disappointed that the tail latch issue was not addressed since it had not happened to me yet. Basically, Ford is waiting for a load to fall on the street and kill someone behind me before they will approve the recall. The guy that helped me was great and the recalls, to the best of my knowledge' were corrected. Cannot understand why Auto Start/stop cannot be disabled. Ford staff said they hear this all the time. When will Ford quit playing eco-fellatio and give us what we want? I rated a 5 because the guy that helped me and the remote p/u and delivery of the vehicle was great but the rest...?? More