Elder Ford of Tampa - Service Center

After multiple calls to the store because of my dilemma, I reached Alex, he seemingly wants to help, I just haven't made it in yet I reached Alex, he seemingly wants to help, I just haven't made it in yet More

I can never get a hold of anyone a finance because Peter told me I do not have the oil changes for life and I thought I ordered it when I bought my car 2023 Ford Explorer told me I do not have the oil changes for life and I thought I ordered it when I bought my car 2023 Ford Explorer More

Very impatient and not understanding The agents seem to not be very knowledgeable instead of him getting help from a senior manager he seem to get very frustrated and not willing to help not be very knowledgeable instead of him getting help from a senior manager he seem to get very frustrated and not willing to help More

The gentleman who came out to do my oil change was wonderful. He was friendly, prompt and fast. wonderful. He was friendly, prompt and fast. More

Been there. 3 times problems still not fixed. I will be going somewhere else Very unsatisfi certainly will be taking my car elsewhere from now on 3 times problems still not fixed. I will be going somewhere else Very unsatisfi certainly will be taking my car elsewhere from now on More

it is bad situation because It is the third time I brind the truck to the dealer and don't find anything the truck to the dealer and don't find anything More

Jennifer Perez was very helpful, I was so happy she provided me with a lended car while they fixed mine. provided me with a lended car while they fixed mine. More

Great communication. Friendly people. Everyone was focused on taking care of our issues with our vehicle. The repairs were very timely. Friendly people. Everyone was focused on taking care of our issues with our vehicle. The repairs were very timely. More

Quick and easy. No I have nothing else to say. Experience was good. The end. No I have nothing else to say. Experience was good. The end. More

Great customer service Great customer service/ customer support very knowledgeable about customer wants and needs support very knowledgeable about customer wants and needs More