Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,433 Reviews

3,433 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 13, 2025

Pete was absolutely wonderful to deal with. He is respectful and is very knowledgeable on fords. I will definitely schedule my next service with him. More

by ccarlson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

March 11, 2025

I was treat very good with Mike tafur I sent my F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing More

by afig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2025

The last two experiences I have had with this company have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw More

by donwhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Tafur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

March 10, 2025

Attentive and courteous, always going beyond expectations. Kept me informed as progress was made and responded to all my inquires. More

by rob9265
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

Pete and Bailey always go above and beyond to make you're happy and satisfied. Pete kept in touch with me while always assuring me about the process with my Explorer service. Bailey is always professional an More

by trinigyrll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
Mar 11, 2025 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Very good job. Showed and did a great job. I would highly recommend. Use the Mobil service. More

by HSRACER431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Elder Ford of Tampa responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

Fords fords Fords fords fords fords fords fords fords fords fords fords fords fords fords More

by johnwerman
Recommend Dealer
Yes
Employees Worked With
Fords, fordington
Mar 09, 2025 -

Elder Ford of Tampa responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

Seeing as I had leftover parts in my truck after just an oil filter and air/cabin filter change…probably won’t be going back there anytime soon. More

by brdebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got their names
Mar 09, 2025 -

Elder Ford of Tampa responded

Hi Brdebold, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 04, 2025

Very helpful and great service. Michael took the time to make sure I was satisfied and went above and beyond. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Elder Ford of Tampa responded

Hi Bruce, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

March 04, 2025

I take my Fleet vehicles in for Quick Lane Service and also extensive Service to Elder Ford. My last Service was extensive - I contacted Daniel and as usual him and his team took care of the issue! More

by Ivory Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Elder Ford of Tampa responded

Hi Ivory, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

...
5
...