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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,311 Reviews

3,311 Reviews of Elder Ford of Tampa - Service Center

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November 28, 2024

The service was great and give a thanks to Danial A for the service that was provided. I was also getting help with transportation which was awesome More

by leahshadae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 27, 2024

great service, will take my maverick to elder ford anytime it needs service. will recommend More

by rcoddman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2024

This was the best experience I have ever been involved with will definitely am amazed at the quality service thank you for everything. More

by ehaynes1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 26, 2024

After several attempts to fix all the problems my car had, your team finally came through. I purchased my car last year and the car had several noises and rattling issues. After numerous test drives and More

by Garcia2x2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias 5 Stars
Nov 28, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 24, 2024

Slow. Tell you one thing then don’t deliver. I gave feedback already. Stop asking for more feedback. More

by patrick.hulbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
Nov 27, 2024 -

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 23, 2024

Every time I don't know, I have to deal with Jennifer Perez, It has been an absolute pleasure and very professional! More

by Brock
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Elder Ford of Tampa responded

Hi Brock, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2024

Gray worth thank you I'm glad that you guys working with me thank you More

by ivancoto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

They have outrageous rates for repairs, over 100% higher versus non-dealership prices, yes, that means more than twice as much. More

by J Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 22, 2024

I purchased 2009 Mustang (Anniversary Edition) Jan. 2010, when it was Ernie Haire Ford. I've always had my vehicle serviced @ said dealership and always will . Shout-out to Service Advisor: Daniel A More

by clr2lnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
Nov 25, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

November 20, 2024

Contacted you 4 times about buying a new vehicle and got no response, no return call More

by eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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