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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,428 Reviews

3,428 Reviews of Elder Ford of Tampa - Service Center

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March 16, 2025

Really great service actually best thing I like about Daniel he keeps me informed on everything with multiple options to have More

by marwann albdiwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Salesman met expections, not sure about upsale of “recently tinted windows and new but weathered bedliner” that was going to be additional charge from asking price of a preowned vehicle. I drove the More

by jcollins_25
Recommend Dealer
No
Employees Worked With
Nestor
Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 14, 2025

Great service and great experience with getting my vehicle serviced and back to me in a timely manner More

by Carlous68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Excellent Service I recommend it, I got good treatment. the seller Sergio and rervicial he helped me for a More

by bco571008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Very quick, and everyone was very knowledgeable Communication was great with the text messaging and the videos More

by NIKIDOBBS
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dobbs
Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

March 13, 2025

Pete was absolutely wonderful to deal with. He is respectful and is very knowledgeable on fords. I will definitely schedule my next service with him. More

by ccarlson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

March 11, 2025

I was treat very good with Mike tafur I sent my F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing More

by afig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2025

The last two experiences I have had with this company have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw More

by donwhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Tafur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

March 10, 2025

Attentive and courteous, always going beyond expectations. Kept me informed as progress was made and responded to all my inquires. More

by rob9265
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

Pete and Bailey always go above and beyond to make you're happy and satisfied. Pete kept in touch with me while always assuring me about the process with my Explorer service. Bailey is always professional an More

by trinigyrll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
Mar 11, 2025 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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