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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,380 Reviews

3,380 Reviews of Elder Ford of Tampa - Service Center

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January 31, 2025

I made an appointment and rented a car so it could sit a whole day before anyone looked at it. Picked up the vehicle and went elsewhere. More

by cybersystems
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 30, 2025

Greatest service ever made by a company in America . The company was a success for me More

by WILLIETHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! If there is anything else we can do to assist you, please let us know! Take care!

Feb 04, 2025 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! If there is anything else we can do to assist you, please let us know! Take care!

January 30, 2025

Jenni was able to fix my problem that I had with my truck in a timely manner and had great communication with me. More

by ACTIONLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 04, 2025 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

January 30, 2025

Great service, really like the updates in repairs. Loaner vehicle department is excellent . Will definitely recommend to friends More

by JACJAR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 07, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2025

The finance manager and vehicle buy back manager are some of the most unprofessional people I’ve dealt with. They refused to buy back my Bronco after an agreement was signed with corporate. Under Florida lem More

by LAUGENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Elder Ford Mobile has outstanding customer service and very knowledgeable concerning all types of vehicles. There Craftsmanship is second to none to any car dealership. The services they provide make you More

by BRYANT.SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Billiott, Arecio Canton, Ives Francios, Nicholas Lugo, Eddie Oropallo, Alvaro Acosta, David Powell,
Jan 29, 2025 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2025

Elder Ford performs the service on both my Ford vehicles. They are always excellent to deal with. More

by Wequez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2025

Nick Drummond in the service department was very accommodating and extremely professional. His thoroughness made my experience top notch and I would highly recommend this dealership for their custom More

by schultz442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
Jan 28, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 22, 2025

Very good job from sales team to body shop. The body shop did a good job of communicating progress and I am pleased with the final product. More

by steveng8710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny 5 stars
Jan 24, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2025

It is a good Dealer, they have the resources and the staff with a high level of humanity More

by Julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Elder Ford of Tampa responded

Hi Julio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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