Elder Ford of Tampa - Service Center

Johany courteous and respectful. Stayed in touch with me on status at all times. Claim for transmission on a 4 year old car denied by 3rd party Eric for air filter. I called ford war Stayed in touch with me on status at all times. Claim for transmission on a 4 year old car denied by 3rd party Eric for air filter. I called ford warranty co. and claim was never submitted. They pulled up maint. Records by VIN. Told me transmission covered. Elder never submitted claim. It seems like a scam for Elder to get paid by customer and also warranty after the fact. More

Kudos to Sean Chlebowski, Service Advisor, Daryl Brown, Technician and Keith Weil, Quicklane Manager. I stopped in to have my tire pressure sensor replaced. They worked together to make sure the correct Technician and Keith Weil, Quicklane Manager. I stopped in to have my tire pressure sensor replaced. They worked together to make sure the correct one was installed. Another example of Elder Ford's excellent customer service. They are the only dealership I let service my truck. Highly recommend. More

They really worked hard to solve our vibration issues. We like the pick up and drop off service We like the pick up and drop off service More

I only interacted with the service center for service to my car and so far, I have no complaints. my car and so far, I have no complaints. More

Dropped car off to get glass repaired from damage the dealer caused when I bought the car, instead of replacing the glass the buffed out the scratches and left the glass in worse shape than before. Nobo dealer caused when I bought the car, instead of replacing the glass the buffed out the scratches and left the glass in worse shape than before. Nobody called or asked if the repair was ok, just dropped the car off and ran. Called and texted no response. More

Services rendered were impeccable, consistent and establishment aimed to precision. There were some setbacks as a result to parts not delivered in a timely manner, but the information was conveyed op establishment aimed to precision. There were some setbacks as a result to parts not delivered in a timely manner, but the information was conveyed openly and honestly with no misconceptions. More

I took my car in for an oil change and tire rotation. and the warranty because the windshield does not throw water and they did not rotate the tires. and they damaged the windshield wiper motors, it almo and the warranty because the windshield does not throw water and they did not rotate the tires. and they damaged the windshield wiper motors, it almost caused an accident in the rain because they damaged them and VAT with both eyes and wife, it is a disaster to take the car under warranty More

Daniel was awesome. Very good at what he does . No complaints at all . Quick turnaround Very good at what he does . No complaints at all . Quick turnaround More

No comment at this time no comment at this time no comment at this time no comment at this time comment at this time no comment at this time More

Every time I have an issue I ALWAYS go to Jennifer, she has all the answers. has all the answers. More