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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,384 Reviews
Call Service Center (813) 321-1234

3,384 Reviews of Elder Ford of Tampa - Service Center

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May 24, 2024

I had great service at elder ford. I will never go back to Bill Currie Ford. They do not know how to treat customers. More

by SUEYRAS
Recommend Dealer
Yes
Employees Worked With
Rivers
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Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 24, 2024

I came in for a simple problem and I got a quote for $2100 that didn’t even include my original problem being addressed. I felt like I was hood winked. More

by PSB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (813) 279-7208 and we will do our best to make this better. We hope to hear from you soon.

May 23, 2024

They were able to diagnose and resolve my issues quickly affording me minimal downtime without my vehicle. More

by Jeremy_beck1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

May 22, 2024

They were very efficient and kind. It didn’t hurt I caught the ice cream truck was there when I rolled up, so I was able to have a sweet treat while I waited! More

by SRAN71577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the quick lube dept across the street from the regular service
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2024

Technicians are very thorough, repairs done and usually auto gets a full checkover. Everyone is very professional and want to help if they can. More

by JMCZECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2024

Terrible service, I went two days and they never helped me, I wasted my time More

by faavilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
customer service
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (813) 279-7208. We look forward to hearing from you.

May 16, 2024

Job was handled great and gentleman at the desk was polite and explained everything Terry from parts was amazing and a great experience More

by SLCHUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry from parts ⭐️ ⭐️⭐️⭐️⭐️
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2024

That did excellent job, the truck was ready as promised, the office personnel was a great help More

by grjacobs50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not his name
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May 12, 2024

Great! Always able to get down to solve your issues. Please call me when you get a chance. More

by smartinez4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024

Everyone I dealt with is very professional they dealt with my service promptly and a very good price. I would highly recommend them to any money. More

by MICHAELPMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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